Kelby Rose Email & Phone Number

► Strategic Leadership and Operations: Provides strategic direction for continuing education and professional development projects, ensuring integration and support across teams. Develops and assesses outcomes of learning and credentialing initiatives consistent with NRPA's mission. Manages human resources and leads the Professional Development team towards achieving individual and association goals.► Collaboration and Partnerships: Collaborates with internal and external stakeholders to integrate and support professional development programs and products. Identifies and develops new learning opportunities and innovative approaches to learning for park and recreation professionals. ► Project management: Manages the product development cycle, leads administrative processes, coordinates internal team operations, and manages relationships with external stakeholders to ensure the successful delivery of professional development products and services for the park and recreation industry. ► Financial management: Builds and tracks budgets, identifies revenue opportunities, and works with cross-functional teams to support education fundraising goals and develop financial tracking systems.► Educational Content and Programming: Serves as a champion for educational content and programming produced by the NRPA. Implements best practices for delivery and customer service at all levels of membership support.

►Conducted research on technical topics related to leadership, management, planning, policy, environmental sustainability, public health, and diversity, equity, & inclusion.► Synthesized and organized technical content into discrete packets of information and wrote clear and accessible prose for general readership.► Audited, researched, wrote, and edited content for educational products and marketing copy serving the parks and recreation industry.

Tech2Live uses the best technology to transform the lives of survivors of domestic and sexual abuse.

Goshen, In

► Planned, created, and maintained user-focused educational content across multiple platforms; improvements to user experience led to a 73% increase in public program participation, 10% increase in PreK-12 participation, and a >63% increase in program revenue. ► Wrote and deployed new policies, procedures, and SOPs to simplify processes, reduce friction, and improve operational efficiency; results reduced planning cycle time by 75% while increasing customer satisfaction by 10%.► Led communications, marketing content, and public relations strategy including a brand overhaul, creating branding standards and style guide, defining user personas, construction and administration of a new agency website, managing social media platforms, and print media.► Launched new retail merchandizing and POS customer experience; supported with documentation and staff training for new hardware and software solutions driving a 21% increase in retail revenue.► Wrote facility plan, case statement, feasibility study, and fundraising materials for the $15MM Ox Bow Museum of History and Nature an in-progress new museum expected to draw 35,000 visitors/yr.► Created a people-centered and results-driven team culture, deploying the organization’s first program evaluation system based on Net Promoter Score, achieving an 87 NPS.► Received national recognition for management and expansion of historical knowledge through the 2021 Leadership in History Award from the American Association for State and Local History.

Bristol, Indiana

► Led audience research initiatives to identify gaps in customer experience and shape educational content strategy. ► Rebuilt curriculum, visitor experience, marketing, and facility operation, driving a 159% increase in PreK-12 attendance, a 55% increase in public program attendance, and a 14% increase in walk-in attendance.► Wrote and edited change management policies, collection management procedures, technical manuals, and training documentation to support stewardship of >30,000 museum objects and 100,000 historical documents.► Wrote organization’s first 5-year strategic plan to align museum activities with customer needs.

South Bend, Indiana Area

► Wrote and edited educational content for 3 of the university’s first MOOC course offerings for the edX platform. ► Produced 2D and 3D instructional media for global community of learners.

College Station, Tx

► Conducted multi-year original research on historical naval architecture utilizing digital 3D modelling to conduct design analysis and produce technical documentation on archaeological material. ► Received multiple awards for innovative research including the Liberal Arts Dissertation Enhancement Award and George Bush Presidential Library Foundation Award.

College Station, Tx

► Taught 3 semesters of undergraduate coursework attended by 90+ students in history, archaeology, and cultural anthropology, receiving the 2013 Murray & Celeste Fasken Chair Distinguished Graduate Teaching Award (Top 1%).

College Station, Texas

► Mentored graduate students in the production of naval architectural drawings, research, and archaeological documentation.

Mystic, Ct

► Led international collaboration to build database of underwater archaeology resources in the Eastern Mediterranean.

Doctor Of Philosophy (Ph.D.), Anthropology

Dissertation: The Naval Architecture of Vasa, a 17th century Swedish Warship

Ba, Religious Studies