As a QC Trainer/Instructional Designer at Natera, I support the laboratory personnel to maintain proficiency and competency of standard operating procedures in the Operations Department. I am proficient in CLIA/CAP regulations and work closely with other department managers to ensure company and team goals are met. I also work as part of the implementation team in revamping the entire training and LMS management, transitioning from Success Factors to Cornerstone and Dot Compliance.With a Bachelor of Science degree in Forensic Chemistry from North Carolina Central University, I have 10 years of experience in adult education content creation, including writing, course development, training needs and data analysis, and resource coordination. I am adept at creating classroom and web-based training and instructional materials, teaching aids, and devices, as well as technical/troubleshooting manuals and user guides. I excel at collaborating with managers, instructors, and clients to determine training needs. I have superior communication, diagnostic, technical, and presentation skills. I use various platforms such as Storyline 360, Adobe Captivate, Lectora, Grammarly, Google Suite, and Speechify to create engaging and effective e-learning content.
Listed skills include Chemistry, Customer Service, Biotechnology, Organic Chemistry, and 4 others.