Kelechi C. Email & Phone Number

Woodbridge, Ontario, Canada

Travels to the assigned location using a personal vehicle, arrives on time and works efficiently to complete jobs.Carries out entire store and department setups, according to planograms. Builds fixtures according to planogram to effectively displays new store merchandise, pricing and signage to complete product displays. Performs department resets and changes shelves, racks and displays to meet new schematic designs.Establishes and maintains an effective relationship with store management

Toronto

Maintained proposal administration including 30-day review, 45-days reviews/voting, file reviews, issuing the certificate of full performance, review of claims, creditor meetings and negations and assistance with Court applications.Assisted debtors and creditors, both in person and by telephone, as it relates to proposals.Provided excellent telephone personality and style; demonstrated ability to empathize and connect with clients.

Toronto, Canada Area

Assists in opening and closing of the store which includes cash handling and deposits.Collaborates with the sales team in order to provide the best service through upselling and cross-selling in order to increase basket size and UPT.Assists with screening interviews for applicants as well as trains and supervises new and current employees on POS systems Contributed to the highest sales in Club Monaco history during black Friday 2018 over $200,000

Toronto, Canada Area

Generated campaign reports post-mortem- including pre and post documentsDaily campaign maintenance, broadcast and digitalAssisted the team with maintaining clients costing, proposals, and monthly media expenditures ( budget control)Analyzed top television programs and created postmortem reports for buying managers.

Provided extraordinary service network with New / Loyal clienteleSold different items through different departments (Beauty – skincare/cosmetics)Provided beauty and skin care advice to customers.Demonstrated makeup application and offer makeup tips to customers.Discussed beauty regimes with customers in order to meet their needs with the right products.

Communicated to associates current status updates for ordered items by sending out informative emails.Processed customer orders through CTS Digital Program (Access Databases) Coordinated store-to-store paid and non-paid transfers through the CTS operations Applied excel knowledge in assisted customer inquires by utilizing a spreadsheet which recorded items that were found, shipped, or not locatedExercised leadership abilities through training a small group of 5 newly employed associates, on the CTS process and procedures.

Handled POS Systems to cash out clients, issue returns and exchanges.Greeted Customers and assisted with inquiries about stock.Helped replenish the floor with back stock.Processed out of store transfers.

Bachelor Of Commerce (B.Com.), Retail Management

Design And Visual Communications, General