Keleena Wells Email & Phone Number

United States

Work with business intelligence tools such as Microsoft SQL Server and SAS Create queries to generate data analysis on retailer fraud and report findings executives Created testcases and performed data load testing on SAS ETL project to allow data from third party vendor to load directly into existing SAS datasets for reportingCreate Standard Operating Procedures on daily reporting processes and administrative tasksPerform SAS installation and setup on client machines and serversServes as acting liaison between the SAS vendor and Georgia Lottery’s IT departmentCreated and maintain SAS automated programs used to import data files into SAS tablesImproved fraud reporting processes by creating efficient SAS programs that allows users to query data from internal and external sources, requires less processing time, and helps eliminate user errorGenerate ad hoc reports upon requestCreated Access tables, queries, and reports used by upper management for reporting

Greater Atlanta Area

Work with business intelligence tools such as Oracle Application Express (APEX) and SQL Developer to create reports and provide accurate data for the University’s decision-makers regarding enrollment, retention, graduation rates, etc.Assist in the development, roll-out, and maintenance of dashboards to show trend analysis pertaining to various university metricsWork closely with DBAs and networking teams to improve existing Tableau infrastructure to provide broader access to university data and enhance data visualization for end users.Perform requirements gathering from different departments to be used during report development, while simultaneously providing support to our end usersEnhanced functionality and performance of existing date-to-date reports by implementing data validation points and dynamic actions based on users’ response.Coordinate ETL process with HR department and data warehouse team for talent acquisitions data stored in TaleoGenerate ad-hoc reports as needed

Greater Atlanta Area

Perform functional accessibility testing for AIR4 Project to ensure Department of Transportation mandates for accessibility are met.Review Release Notes and issues logged in JIRA to develop scenarios for adequate accessibility testingDevelop, create, and execute accessibility test cases and scenarios in Quality CenterUse screen readers such as NVDA and JAWS to test compliance and accessibility of the siteIdentify and log accessibility, and sometimes functional issues and defects in Quality Center for tracking and resolution.Perform regression testing to validate the resolution of any software or system defects Create, update, and correct data used in testing environment for efficient testing

Greater Atlanta Area

Perform load testing for developing Georgia Tech sites (i.e. Degree Works) prior to implementation using Webload or Oracle Load Testing softwareUse OpenScript to create, maintain, and execute functional testing scripts for Georgia Tech’s Banner System Use testing tools Compliance Sheriff, Perfecto Mobile, Selenium, and JAWS to test Georgia Tech’s sites and applications for compliance and accessibilityReview VPATS from potential Georgia Tech vendors to ensure the requested product is Section 508 compliant and provide feedback and recommendationsConduct quarterly testing for Georgia Tech’s Event Management System (EMS) prior to system updates and patchesUtilize Oracle Test Manager to develop and execute detail test case of an assigned system and track issues Prepare verbal and written recommendations on the readiness for migration of sites and applications to the production environment

Charleston, West Virginia Area

West Virginia Higher Education Policy Commission, Charleston, WV / Aug 2013 – Jan 2015Use SQL and PL/SQL to create and maintain West Virginia’s public colleges and universities data stored in Oracle databaseExecute scripts and stored procedures from Oracle database to perform batch awards for millions of dollars in Financial Aid and GrantsUse Visual Studio to maintain and troubleshoot existing ASP.NET Web applications programmed in C# Respond to inquiries and generate ad hoc reports for staff (i.e. Financial Aid) and personnel using business intelligence tools such as SQL Developer, Tableau, and SAS applicationsResponsible for documenting over 30 standard operating proceduresUse SQL Developer to perform email notification to students concerning award status and information missing from their applicationUse elements of the SDLC such as requirements gathering, design, testing, implementation, and maintenance for web applications to meet the needs for end users

Bremerton, Wa

Train school district personnel in the use of the student records system programs utilizing individual, small group and workshop training formatsProvide technical assistance to school district’s personnel regarding implementation of software processes as well as procedures for accessing and handling student records data within a web application and/or Citrix environment Advise and assist district staff in data analysis and problem resolution via phone, email, and the ticket management systemEscalate convoluted problems to the appropriate software/hardware analystsAdvise and assist in data administration, data collection, data field selection, and use of programs to meet school and district needsMaintained reports within Crystal Reports using SQL and imported them into districts’ Web ApplicationUtilize testing environment to troubleshoot and identify issues found in current and/or upcoming software releases Gather requirements from end users to develop enhancement requests to escalate up to software development teamPerformed periodic FTP to upload student data.

Bremerton, Wa

Provide clerical and other operational assistance in coordination with other departmental staff members to accomplish support tasks as neededAssist Student Records Support Analysts in providing technical assistance to school district personnel regarding implementation of software, processes and procedures for managing data related to the student records system applicationsUtilize SchoolWires Web design software to maintain Department’s website with weekly updates/uploadsParticipated in team project of redesigning Department website to better meet the needs of our districts

Memphis, Tn

Use business intelligence tool TOAD to execute SQL queries in Oracle databases for analyzing POS data and reporting purposesUser SQL to create, update, and correct data used in our testing environment for efficient testingServe as a Project lead for Over Threshold projects (projects requiring over 1,000-man hours)Perform Oracle E-Business Suite functional testing and user acceptance testingAnalyze business and system requirements, and develop scenarios for adequate revenue testingMonitor end-to-end revenue testing to ensure revenue integrity, accuracy, and completenessUse Mercury Quality Center to document software defects found in testing, as well as track and ensure they are corrected and retested before given a “GO” for productionPrepare documentation for management for overall status of projects assignedAssist with documenting systems functions and business process flows

Memphis, Tn

Extract data from RPM software for the RADS committeeCreate project & enhancement materials to be distributedMonitor weekly timesheets in Lotus Notes database, and create reports for senior managementCreate weekly task status reports in Excel, and retrieve missing status informationReview data as assigned and do initial analysisUse estimating tool to compute cost per unit of output in projects and enhancements for metrics and measurements

Graduate Certificate, Database Management & Business Intelligence

Students who complete the Graduate Certificate in Database Management & Business Intelligence will be able to demonstrate: Advanced.

Masters Of Science, Information Technology Concentration In Info Architecture & Design - Interaction & Usability Studies

Bachelor Of Business Administration (B.B.A.), Management Information Systems

Computer Science

Activities and Societies: Theta Rho Chapter of Delta Sigma Theta Sorority, Inc.