-Demonstrate knowledge of estate planning and elder law in the state of Wisconsin-Assist attorneys with the preparation, drafting, and editing of various legal documents-Greet clients and manage multi-line telephone calls as the front desk representative-Perform administrative and clerical tasks such as scheduling appointments, stocking office supplies, and maintaining paper and database client files-Act as a witness during the execution of legal documents-Demonstrate proficiency in various technologies including Worldox, Amicus Attorney, Wealth Counsel's Wealth Docx, SmartDraw, Pathagoras, and Microsoft Word, Excel, Powerpoint, and Outlook-Assist attorneys with the preparation and execution of seminar presentations-Provide meaningful suggestions regarding marketing strategies, office efficiency systems, and client communication methods-Manage the funding of revocable living trusts for our clients-Remain up-to-date on Wisconsin law regarding the funding of trusts in regards to different types of assets-Accompany attorneys in client meetings to discuss their assets and suggest suitable funding methods-Independently draft funding documents such as Deeds, Transfer on Death documents, Re-titling forms, and Change of Beneficiary forms-Maintain a relationship with contacts at various financial institutions for confirmation of changes made to client assets and provide verification for our clients-Technical writing of office training manuals and effectively train new employees-Demonstrate a strong attention to detail and ability to work independently

-Disciplined time management skills-Set and met independent goals for myself and my finances-Demonstrated excellent customer service and communication skills with all passengers to ensure a safe and enjoyable ride

-Demonstrated proficiencies in telephone and front desk reception within a high-volume environment-Resolved guest complaints and issued amenities as needed-Performed guest check in and outs in a timely and friendly manner-Remained up-to-date on local news and events in order to anticipate the needs of guests and offer recommendations as evening on-site concierge-Input reservation information into the operating system, OPERA, in a skillful and timely manner-Ensured effective communication between other departments within the hotel as well as potential and in-house guests-Operated all office appliances efficiently (computer programs, multi-line telephone, fax machine, printer, copier, etc.)-Provided efficient and affable service that exceeded expectations of hotel guests and encouraged hotel customer loyalty

-Demonstrated proficiency in using various software such as Microsoft CRM, Outlook, Word, Excel and Publisher, and Cision Inc. Vocus-Created blog posts, press releases, and sales pitches to be published online and sent to independent retailers and possible marketing contacts-Formatted marketing materials to be sent to authors and other marketing outlets in accordance with company standards (This includes posters, flyers, press releases, and media kits which contain an author biography, title excerpt, conducted interview, and information on the publication.)-Researched potential sales outlets and marketing contacts for specific products-Maintained a professional tone while communicating with associates, authors, and media contacts-Type 57wpm, Data entry 10185kph

-Demonstrated proficiencies in telephone and front desk reception within a high-volume environment-Performed guest check in and outs in a timely and friendly manner-Resolved guest complaints and issued amenities as needed-Input reservation information in the company's operating system, Agilysys Visual One, in a skillful and timely manner-Ensured correct billing information on all reservations before running night audit reports-Maintained organization throughout the office space including database and paper filing-Trained new employees and ensured efficiency in entire staff

-Demonstrated an ability to work independently-Managed all customer traffic and cash register operations with a friendly attitude-Maintained a clean and organized workspace at all times-Performed various opening and closing duties including stocking supplies and starting up/shutting down machinery-Computed daily inventory and produced reports with recommended order amounts based on product popularity-Performed hostess duties for the onsite beach bar

-Displayed excellent customer service skills by greeting and forming connections with customers-Handled cash transactions and balanced the cash register at the end of every shift-Demonstrated an ability to work efficiently in a high-volume environment where multitasking was often necessary-Prepared and served drinks and food in accordance with health codes and cafe standards-Became knowledgeable of products in order to make meaningful suggestions to new customers who are unfamiliar with the menu-Ensured all areas of the cafe stayed fully stocked, organized, and clean-Recorded inventory and suggested order amounts for review by management-Trained new employees and ensured efficiency in entire staff