*To plan, manage, coordinate and ensure cost effective delivery of human resource planning, employee resourcing and employee relations services. *Provision of employee welfare and assistance programmes that will facilitate the availability of competent, motivated and engaged staff to discharge the mandate of BQA. *Promote constructive employee management relations, and the development of an organizational climate conducive to productivity and high performance.

Specifically drive the following key performance areas: Performance Management, Learning and Development, Change Management, Competency Framework development, Corporate onboarding, Talent management, and Succession Planning by:• Coordinating the design and delivery of people and organizational development interventions.• Implementation of the Company’s strategic and operational human capital development plans.• Working with all functions to design and deliver impactful talent development plans and a comprehensive training plan for staff in support of continuous organizational performance improvement to help drive BotswanaPost's ambition to become a high-performance customer. • Progressing the implementation of an integrated talent management programme across the organisation, managing, coaching, mentoring and secondment (local and international) schemes. • Work to support specific performance improvement initiatives such as the introduction of a new behavioural competency framework and performance feedback process within the existing performance management system.

• Worked as a strategic partner with business/function teams to ensure appropriate Human Capital solutions are provided.• Create, foster, and sustain a constructive industrial relations climate between management and employees to support the optimal use of the BotswanaPost’s Human Capital to meet business objectives. • Served as the functional specialist for specific Human Capital programs/processes to support the strategic direction and be responsive to changes as well as the growth of the business/function.

• Responsible for managing the job design and evaluation, strategy, systems.• Process implementation.• Recruitment & selection.• Employee relations & staff welfare. • Remuneration, benefits, and human capital administration.• Secretariat to Human Resources Board Committee at a strategic level.

• Responsible for planning, directing, and coordinating Human Capital management activities to maximize the strategic use of human capital.• Maintain functions such as human capital administration, recruitment & selection, Compensation & Benefits, payroll administration, training & development, employee relations and employee staff welfare.

• Responsible for formulation and implementation of human capital policies and procedures• Advising management on suitable human resource policies and strategies.• Implementation of terms and conditions for employment.• Ensuring a productive and motivated workforce• Provided expert advice on - human capital administration, recruitment & selection, compensation and benefits, capacity building, performance management, industrial relations, and staff communication.

• Provided a range of human capital services.• Ensured equitable implementation of the Corporation’s terms and conditions of employment, policies, and procedures. • Advised management on all matters relating to personnel and industrial relations and ensured that disciplinary procedures are adhered to. • Administered Payroll and produced monthly reports and summaries. • Provided accurate records, statistics and ensured availability of human capital records.• Supervised and monitored performance of staff and recommended appropriate training.

• Provided comprehensive human capital management advice on recruitment, selection, personnel administration, manpower planning and budgeting, staff welfare, and training and development. • Provided expert advice on interpretation and implementation of General Orders, Schemes of Service, and the Public Service Act & Regulations. • Involved in decentralization process in the Public Service providing expert knowledge and ensuring implementation and monitoring of the exercise by ministries and independent departments in accordance with laid down policies and procedures.