Kelly Fiorante Email & Phone Number

Abington, Massachusetts, United States

• Instructing 2 weekly Indoor Cycling classes for a variety of fitness levels, ages and abilities;properly and safely set up new riders on indoor cycling bikes; instructing CycleBar-brand classes appropriate for all.

Abington, Pennsylvania, United States

• Instructed 3-5 weekly Indoor Cycling classes for a variety of fitness levels, ages and abilities;properly and safely set up new riders on indoor cycling bikes; instructed CycleBar-brand classes appropriate for all.
• Strategically engaged in marketing efforts to generate leads for the studio, including social media, local events and cross-promotion with local businesses and organizations
• Built rapport and lasting relationships with all members; retained existing members and engaged with them in a way that generated referrals from family/friends/coworkers; handled all rider concerns with a.
• Drafted monthly newsletters and sales/promotion emails; performed end-of-monthsales communications through phone calls and texts
• Hired and trained front desk team members and managed monthly schedule for ten front desk employees
• Collaborated with studio owner to set monthly, weekly, and daily targets; conducted pre-planning on a monthly/quarterly basis to ensure financial targets were met

Abington, Pennsylvania, United States

Villanova, PA

• First point of contact at gym: responsible for all phone calls and email correspondence as well as all walk-in inquiries; conducted all follow-up with leads
• Conducted personal individualized tours by tailoring their tour and membership plan for specific needs
• Interviewed all job applicants and trained new staff including new hire paperworkand onboarding; ran bi-weekly payroll reports; ensured proper staffing and coverage for allPersonal Training sessions and Group Fitness.
• Set and tracked monthly Personal Training and Revenue goals-monthly Personal Trainingrevenue average of $38K and monthly total revenue average of $55K
• Bookkeeping responsibilities included end-of-month and quarterly reports: sales logs, transactions reports, petty cash log, expenses log
• Managed Personal Training Schedule of 10 Personal Trainers and 150 PT clients

Philadelphia, PA

• Prepared daily schedules for 4 dental hygienists, confirming appointments via phone and text, scheduling re-care appointments and generating follow-up billing and appointment correspondence with patients. Tracked.
• Collaborated with Hygiene Department to develop daily production goals, including ongoingtreatment plans, new patient treatment plans and sub-product sales, resulting in producing$100K monthly revenue

Philadelphia, PA

Fairless Hills, PA

• Instructed 8 weekly group dance classes for children, ranging from 5 to 18 years, comprising Ballet,Modern, Tap, Jazz and Lyrical. Instructed 10 weekly adult Zumba fitness classes for adults withvaried range of fitness.
• Performed clerical duties, including constructing database of over 350 students for classschedules, registration forms and creating and maintaining documents for annual recitals andmass mailings

Willow Grove, PA

• Opened facility, greeted clients, answered all incoming phone calls and emails as well as provided tours to prospective members
• Maintained cleanliness and safety of the studio including treadmills and rowing machines
• Ensured technology including computers, television screens and Polar Heart Rate Group Fitness monitoring system functioned properly
• Managed sales team by tracking monthly sales data and setting individual and team goals. Achieved $8K in new membership monthly revenue through processing member transactions
• Promoted facility, brand awareness and lead generation by participating in community events including the Philadelphia Marathon Expo