Kellan Brown Email & Phone Number

Greater Seattle Area

Greater Seattle Area

Partnering with existing Smartsheet customers in Technology, Construction, Architecture, & Real Estate. Smartsheet (NYSE:SMAR) is the enterprise platform that aligns people and technology so your entire business can move faster, drive innovation, and achieve more. An extensible platform backed by enterprise-grade security, Smartsheet is used by more than 75% of the companies in the Fortune 500 to implement, manage, and automate processes across a broad array of departments and use cases.

Greater Seattle Area

Assisted Direct Manager as Team Lead for 12 sales reps. Trained new-hire classes through 1-on-1 and group development sessions. Led team meetings on sales strategy, Salesforce reporting, pipeline & opportunity management, product updates, & account planning. Completed Porch's Leadership & Development training. Presented to Executive team and nominated by cohort for "Biggest Breakthrough" in professional development.

Seattle, Wa

Responsible for managing & activating over 60 websites – both English and French. The primary customer contact throughout the activation process. Responsible for interfacing with all other teams to successfully fulfill the customer order, and clearly communicate expectations between different departments. Assisted customers in activating their websites.Experience in a client-facing role, focusing on maintaining a positive customer experience while often working with challenging clients. Worked with customers to describe website specifications, and manage and define project deadlines. Successfully managed and prioritized heavy workflow while meeting fluctuating deadlines and competing priorities. Kept a positive attitude, and stayed goal and task-oriented. Experience with domain, inventory, and website design functionality. The ability to explain technical pieces to non-technical clients. Maintained documentation of project outlines and updates on a daily basis. Ability to problem-solve and improve speed & quality of implementation processes. Actively engaged in operational department strategy and daily team meetings to identify process inefficiencies and suggest improvements.Lead & directed conference meetings with internal & external personnel to troubleshoot development level problems. Offered clients alternative options to solve product inefficiencies. Overcame escalated clients, and took initiative to rebuild credibility for myself and the company.

Worked with a consulting team to provide the Heritage Flight Museum with unbiased demographic statistics from three separate counties (Whatcom, Skagit, & Snohomish). The data was presented to the Board of Directors to help decide which County is most optimal for the museum relocation. Although our report was designed to compare demographic data between the 3 separate counties, our figures suggested that Skagit County was the best option for the Heritage Flight Museum and its market size. *In April 2014, the Heritage Flight Museum relocated to Burlington, WA at Skagit Regional Airport. Implemented demographic data into Excel spreadsheets for clear and concise visuals, and analyzed pros & cons of each county to present to HFM. Provided feedback to organization on time with clear project deliverables, and presented information to the Director of Programs on three separate occasions.Scheduled routine meetings with the Director of Programs, and kept her up to date with our work through memos and bi-weekly reports that displayed team progress, suggestions, and statistics. Personally responsible for maintaining and organizing all team documents for reporting.

Bellingham, Washington Area

During my time as the marketing intern, I presented the Assistant General Manager with three separate ideas for promoting the upcoming season. We agreed on the idea to create a video involving the players in a friendly 'Crossbar Challenge' competition to showcase their skills and off-the-field personalities. As project manager for the video, I was responsible for:Conceptualizing the entire project idea and presenting it to the management team, and ultimately implementing it into a full video-commercial for season promotion.Creating a detailed project plan, and step-by-step, minute-to-minute breakdown of the crossbar challenge event. This project breakdown ensured operations ran smoothly the day of event. I held pre-event meetings with individuals to go over any questions, and make sure expectations were made clear. Providing the Assistant GM with weekly memos and updates to keep him up to speed with project progress. Provided the participants with on-going updates and schedule changes associated with the day of event. Scheduling of field and equipment usage with the owner of the Whatcom Sports Commission. Responsible for working with members inside and outside of the organization, especially with professional Video Producer, Merwin Peters and Team Insider, Brandon Enyeart. We collaborated and worked through phone, e-mail, and face to face interaction. Overseeing and managing all aspects of the project, and solely responsible for directing the video on the day of event.

Bellingham, Washington Area

Four year member of WWU Men's Soccer. 2011-2012 Captain.Great Northwest Athletic Conference 1st Team (2009, 2010, 2011)Daktronics NCAA Division II All-West Region 1st Team (2009, 2010)NSCAA Division II West-Region All-Star (2009)Daktronics NCAA Division II All-American Honorable Mention (2010)