Manage and maintain a client list of over 55 accounts consisting of bars, night clubs, restaurants, and resorts throughout greater Miami.Foster relationships between international/national suppliers and local customers, such as Absolut Vodka, Patron Spirits, and Jim Beam Global.Organize specialty events including sports promotions, charity functions, and recurring specials at places such as the American Airlines Arena, Marlins Park, Zuma, and other high end locations.

Provided reception services for 300 room, 4-Star/5-Diamond luxury hotel, including luggage assistance and other guest services.Train and orient new employees in guest service procedures including amenity description and concierge information.Conduct and ensure proper overnight operations on weekends, including security/loss prevention, and overnight computer audit.

Provided customer service assistance and ticket sales for fans of the University of Miami’s athletic teams including football, men’s and women’s basketball, and men’s baseball