Managing agency Portfolio and Govenance process. 9 Direct reports representing PM, BA & QA functions for Parks. Coaching organization through implementation of DevOps and culture change in move towards agility.

Established project governance processes for project prioritization and alignment with corporate KPIs and product roadmap.- Led the transformation from PMO to APMO (SAFe LPM) and transitioned to Agile/Scrum methodologies.- Served as Product Owner and Business Relationship Manager for OEM New & Used Product, aligning IT solutions with business needs.- Hosted quarterly planning reviews to ensure alignment with corporate senior management.- Implemented Planview PPM and migration to Jira & Jira Portfolio for project governance.- Delivered 30+ major programs annually within the eCommerce platform space.- Oversaw a team of 11 project managers and 3 Business Relationship Managers.- Managed product vision for eCommerce platform interfacing with automotive partners and 3rd party vendors.- Aligned product roadmap with corporate OKRs and facilitated agile processes across the organization

Owned day to day operations of start-up along with development projects and Customer relationships. Oversaw multiple teams: Project Management, Customer service, Training, Implementation and QA. Managed customers to define Business Requirements, detail documents and set priorities for development team. Led Full System Development Life Cycle.

Owned end to end Life-cycle of software development projects to help clients invent a new future for their marketing through technology.

Owned Day to Day activities of US operations for turn-key E-Grocery solution provider.Built local support organization for all US operations. Managed software development lifecycle, from Issue identification through development, testing to deployment. Acted as servant leader SCRUM master, demonstrating agile value, principles and Advancing SCRUM framework. Coached team in facilitation, situational awareness, conflict resolution, continuous improvement, empowerment, and transparency.