Kellene Bergen Email & Phone Number

Minneapolis, Mn, Us

Functional manager for a team of 7 data analysts in a matrix management setting. Provides leadership and mentorship to ICs while continuing to provide high-quality analytics deliverables to upwards of 5 clients per week. Regularly runs weekly meetings with the Data Analyst teams. Coordinates across resource management, data solutions, and senior leadership to ensure my team is appropriately allocated to client work that aligns with professional development goals. Supervises client deliverables by providing feedback and clearing blockers.

Successfully managed client engagements across a variety of industries, primarily assisting with implementing Modern Data Stack tools to improve their data infrastructure and enable quality analytics. Collaborated both internally and externally to build out best in class ELT solutions including: data ingestion tools, transformation (dbt), and business intelligence reporting (ex. Looker, Sigma). Served as a technical mentor in SQL and LookML, hosting weekly office hours for junior analysts.Skilled in a variety of project management methods (traditional and agile) with exceptional ability in scoping and requirements gathering

Greater Minneapolis-St. Paul Area

Analytic lead for proprietary bike and frame sales. Supports sales, finance, and brand leadership with analytic projects including: sales results reporting, business planning, sales forecasting, brand sales expansion, dealer churn, and survey results. Mentors analysts and interns through technical training and providing advice on a variety of topics including project management, technical documentation, and stakeholder engagement. Independently developed and managed excel-based tools used for annual business planning and quarterly sales forecasting. Served as the SME and QA lead on migration of sales planning and forecasting from Excel to Anaplan. Researched and tested multiple BI Software, including developing dashboards in both Tableau and Power BI. Provided a detailed estimate of lost sales to support an insurance claim. Regularly and effectively presented results of analyses to senior leadership and finance teams.

Greater Minneapolis-St. Paul Area

Conducted health economics analyses for cellular therapies research using SQL and SAS. Provided data-driven rationale for the expansion of Medicare coverage for lymphoma. Interpreted and validated rate setting methodology and analyzed reimbursement of cellular therapies. Summarized and interpreted results from surveys. Assisted analysts across cross functional teams with SAS programs and SQL queries.

Greater Minneapolis-St. Paul Area

Provided analytic and reporting support to the Infection Prevention (IP) team at M Health. Managed IP data required for internal strategic initiatives. Served as a project lead for migrating surveillance data collection to an Epic Systems application. Collaborated with Infection Preventionists on quality improvement initiatives including developing data collection templates and reporting plans.

Greater Minneapolis-St. Paul Area

Utilized advanced analytic techniques to support a diverse set of local, national, and international clients. Independently completed analyses from start to finish, including: metric development, QA, and creation and presentation of deliverables such as PowerPoint slides, Excel reports, and annotated SQL programs. Rapidly turned around ad hoc requests as needed. Served as a well-rounded team player with the ability to dive deep into technical details while also being able to communicate data-driven insights to senior executives.

Portland, Oregon Area

Wrote SAS programs to create analytic datasets and pull descriptive statistics for assigned research projects. Carried out data cleaning activities and assisted in the preparation of materials for use in study reports, research manuscripts, and audiovisual presentation of study data. Collaborated with biostatisticians and investigators to fulfill analysis requests with integrity. Maintained documentation according to departmental guidelines for all assigned deliverables. Assured that all data collection methods in assigned research studies were consistent and complied with data management specifications and compliance policies.

Robbinsdale, Mn

Utilized epidemiologic methods and infectious disease expertise in order to minimize risk to patients, staff and the community through surveillance, prevention and control of infection. Provided consultation to hospital staff, patients and visitors regarding disease risk and prevention including isolation precautions, use of protective equipment and appropriate cleaning, disinfection and sterilization. Prepared for emerging infections (ex. Ebola, Enterovirus D68, MERS-CoV) and outbreaks (ex. Influenza, Norovirus) by developing and implementing policies and training hospital staff.

Greater Minneapolis-St. Paul Area

Utilized multiple tools including Microsoft SQL Server, Microsoft Excel, and Qlikview Dashboards to obtain and analyze data that supported the Neuroscience and Spine Clinical Service Line. Updated monthly scorecards to display progress towards quality, patient experience, and affordability goals. Identified areas of opportunity and suggested them to senior leadership. Worked closely with data architects and report writers to accurately capture metrics defined by The Joint Commission and the Centers for Medicare and Medicaid Services.

Collected surveillance data on tick and mosquito-borne diseases by conducting clinical follow-up and exposure interviews. Accurately entered patient information in Microsoft Excel and Access databases. Extracted information from patients' charts for an under-reporting study on Lyme disease in Minnesota. Assisted with infectious disease outbreak investigations.

Saint Paul, Minnesota

Assisted staff with study design development by conducting literature reviews and contributing ideas. Independently drafted a study proposal to obtain funding through sponsorship.

Processed lease agreements for industrial dish machines, glass washers, and water softeners. Accurately ordered, shipped, and returned machines. Volunteered as an eMentor to a local high school student preparing for college.

Utilized professional phone techniques to provide high-quality support to customers and sales representatives while accurately processing orders, returns, and service requests.

St. Peter, Mn

Taught tennis to 1,800 junior and adult campers each summer. Motivated campers to live healthy and active lives. Served as a role model to junior tennis players.

Spokane, Washington Area

Completed a host range study of the soil seed pathogen Pyrenophora semeniperda. Designed and conducted an independent research project which was presented at the Spokane Intercollegiate Research Conference.

Master Of Public Health (Mph), Epidemiology

Bachelor Of Science (Bs), Biology

Activities and Societies: Gonzaga University Special Recreation, Science in Action, Gonzaga Environmental Organization, Women's Tennis.