All consulting roles fulfilled including IT, sales and business development.

RLS is a small 50-person company with $16M in revenue focused on the HVAC industry and Copper Press FittingsLed a team of 3 overseeing the execution of territory strategies to gain share by targeting key vendors. This included on-boarding 60 buying vendors with $2M in sales. Conducted onsite customer training to guide and mentor large and small groups of distributors/vendors. In addition, performed in person product demonstrations which provided tremendous feedback from the clients, then set up contracts, accounts, and credit.Key Accomplishments and Achievements• Created and managed direct customer accounts and acquired a territory with 60+ new distribution units in Midwest. (winsuppy. Dakota supply. Behler young. Ed’s supply. ILLCO supply• Generated $2M sales in the Midwest from a startup developing a strategic map of distributors that the company used as a guide for travel and sales• Developed a great relationship with the inside sales unit to become one team.

Cummins is a supplier of Diesel, truck and machine engines, trucks with $20B in revenue and 50,000 Led a team of 4 to create, measure, and implement IT vendors’ KPIs, CSAT, and conducted weekly factory model meetings to implement service requests along with overall performance within Cummins. Participated in weekly change review board meetings to discuss types of tickets submitted and the aging of tickets. Took part in BMC vendor meetings held weekly to nurture relationships and update status of older requests. In addition, analyzed monthly metrics on ticket routing and assignment changes for reduction in bounced tickets.Conducted one on ones with each employee and created weekly schedules with IT vendor meetings. Oversaw multiple IT teams to improve customer satisfaction through frequent communication. Led a team to create, measure, and implement IT vendors’ KPIs, CSAT, and overall performance within Cummins. Conducted sponsor meetings at the corporate level to report measurements, strategies, and vendor consumption to senior IT management. Developed and delivered monthly continuous improvement methods to vendors based on scorecards and presented findings to senior managementLed projects using the six-sigma model, with each project improving inner workings of IT (including new automation tools). In addition, created career development and career pathing programs to foster employee growth. This improved retention levels for my team by 100%, which in turned improved the company as a whole due to retained knowledge. In addition, participated in change review board meetings to discuss types of tickets submitted and the aging of tickets.

This division of Eli Lilly developed Insulin Pen Devices and Medicine for diabeticsConducted detailed investigations of field complaints for medical devices along with performing engineer reviews of all parts of new electronic medical devices. Dealt directly with third party personnel on device investigations and performed inventory and time schedule of device investigations that were maintained on a 45-day investigation cycle. Provided validation of instrumentation with a concentration on software as well as hardware. Maintained favorable relationships with key accounts such as Thomson Electronic and Battelle. In addition, set up the lab, worked on track wise software.Performed a Triage of medical devices including functionality and glide force testing. Lead for multiple start up projects including six sigma barcoding system, IQ/OQ of instrumentation, and inventory system. Upon taking the lead, trained staff on procedures for running instrumentation. Performed inventory functions of over 1000 medical devices. Achieved all project goals while adhering to cGMP and procedures written within Eli Lilly. Well versed on procedural activities including creating procedural documentation for the projects stated above, reviewing procedures for revisions, and routing process for approval of said procedures. Key Accomplishments and Achievement• Promoted twice. Lead triage. Then quality engineer• Won employee of the month awards

Sumco produces electroplating brass with tin for circuit boards for Car manufacturers with $10M in revenue Provided direct supervision of 7 quality lab control analysts in a high output production floor. Responsible for maintaining lab equipment and the establishment of processing standards. Certified as ISO 14001 Internal Auditor by CMTI and Purdue University. Closed out CAR (Corrective Action Reports) in a qualified ISO 9001/14001 system. Monitored and amended process sheet compliance per customer specifications. In addition, performed quality audits of all products and identifying documentation. Approved or rejected all production material according to parameters of the process sheet as well as customers’ requirements. In addition, responsible for job line setup and production including chemistry analysis. In addition, worked as a Process Engineer Supervisor and Reflow Technician for the company.Key Accomplishments and Achievements• Promoted three times from reflow technician. To engineer. To quality manager