Leading business transformation for clients in technology, manufacturing, healthcare, insurance, and disaster recovery sectors. Providing fractional leadership to CEOs and Founders to optimize operations, drive revenue, and prepare for profitable exits.• Property Insurance Claims Adjusting Firm:Strategically consolidated two businesses into a unified company business plan with three specialized service segments to optimize business growth, reduce operational redundancy, and expand reach. Developed comprehensive integration plans for social and market coverage capabilities. • Cybersecurity SaaS (Angel Investor Portfolio): Negotiated and secured a new Managed Service Provider (MSP) contract in the UAE, driving global expansion. Implemented digital transformation tools and CRM systems to optimize client engagement and operational efficiency.• AI SaaS for SLED Market: Achieved 100% ARR growth in 2 months by developing and deploying data-driven sales strategies for State & Local Higher Education clients.• Pharmaceutical Manufacturer: Enhanced employee retention by 244% in 5 months by reworking compensation strategies, resolving order fulfillment backlogs, leading to higher customer satisfaction and operational improvements.• Disaster Recovery Firm: Created and implemented a Go-To-Market strategy for 26 industry conferences and negotiated MSP HRTech solutions to manage 600+ contractors, saving $31M annually, while preparing Federal GSA application, earning contractor status, and conducting 5 M&A due diligence projects, contributing to expansive revenue growth.

• Developed and executed a strategic plan and key objecties to launch a new commercial real estate Third Party Administrator (TPA) operation with full P&L responsibility, staffing, policies, risk, and regulation, optimizing operational efficiency, and exceeding revenue targets by 460% in 9 months, surging to $11.2M in new revenue 2020 and $19.5M in 2021.• Revamped consolidated commercial call center, improving customer support with centralized workflows and optimized processes; implemented GIS technology to dramatically reduce dispatch response times and redirect calls from cell phones resulting in higher job-capture rates, close ratio, and improved CX.• Created 10-module LMS, commercial training platform, empowering 1.4K nationwide franchise network salesforce through industry insight, sales and marketing strategy alignment; integrating custom dashboards to further improve CX and capture marketshare.Third Party Administrator -TPA | Startup | Operations Management | Sales Operations | Franchising | Commercial Real Estate | Restoration

• Leveraged industry trends and analytics to exceed Service Level Agreements (SLAs)and grow flagship P&C Insurance Carrier revenue from $8M to exceed $50M annually as a full-service Manage Repair Program (MRP) provider; resolving key client conflict, becoming PDR's 2nd largest account.• Propelled Insurance Carrier (assigned accounts) sales to $131M annually, revenue growth of 94.9% in 4 years, maintaining 80%+ policyholder NPS; negotiating and awarded 7 PPAs with insurance carriers.• Recruited 8 employees from personal network to handle new client needs, onboarding, and account maintenance due to expansive growth; ensuring customer success.Residential Property Insurance | Residential Property Restoration | Service-Level Agreements (SLAs) | Franchising | Business-to-Business (B2B)

• Led sales collaboration of managed travel (booking, travel related insurance, payment and reporting,) resulting in $640M partnerships and aligning with market dynamics for commercial solutions.• Enhanced GTM strategy, leading prospect ideation sessions, mapping client journeys, implementing end-to-end design initiatives, securing partners; growing pipeline 193% to goal in year 1.

• Introduced new Fortune 500 procurement and finance prospects to $157MM professional services opportunities in 2014, assessing $27M worth of opportunities in 2013 pipeline resulting in 5 new clients, and 20 contracts.• Devised Total Value of Ownership (TVO) value creation concept positioning product offering alignment with service roadmaps to ensure strategy, goals, and timelines attained for Group Purchasing Organization (GPO) members through trilateral arrangement with GPO and suppliers.

• Directed 6 Territory Managers, 4,500 accounts and B2B in 80+ branches; coached, developed, and mentored 400+ sales professionals; fostering high-performing teams, inspiring 10+ Level III promotions.• Orchestrated a multi-year $2B contract with Top 10 Insurance Carrier, building strategy from extensive data analysis, preparing and delivering transformational presentation to key stakeholders, securing national foundational account.• Unified the BD sales team through Enterprise's acquisition of National, accomplishing globally recognized performance, #10 in 2010 & #16 in 2011, (of 163 regions) and Exceptional Achievement Awards in highly matrixed sales organization.• Cultivated innovative business opportunities through financial institution collaboration for virtual/ghost accounts and financial services, resulting in strategic win-win partnerships.• Secured large-scale projects from GPOs, SLED / higher education, sports commission, and film industry through metropolitan and trade organization partnerships.