Josh Keller-Fish Email and Phone Number
Josh Keller-Fish personal email
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Josh Keller-Fish is a Integration Engineer, Zendesk Developer, Solutions Architect at Udemy. He possess expertise in international relations, international development, policy analysis, government, research and 39 more skills. He is proficient in German. Colleagues describe him as "Josh brought a breath of fresh air to Alliance for Bangladesh Worker Safety. He is one of the most creative, efficient and hard working people I have encountered. Josh did a great job developing effective data management tools and taking the extra mile to over deliver and find innovative ways to implement various tasks related to data management for the Alliance team. Josh always works with passion and dedication and you know you can rely on him. He is also extremely meticulous, detail oriented and very good in project management!" and "Very Brilliant Guy. I remember he volunteered here at KYDA once a while when he came to Uganda."
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UdemyPortland, Or, Us -
Senior Technical Operations ManagerUdemy Mar 2020 - PresentSan Francisco, Ca, UsI manage and develop the technical design and implementation of internal and customer-facing Support, Trust & Safety and Legal processes using Zendesk, as well as integrations with internal systems and external SaaS platforms.
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Technical Operations ManagerUdemy Apr 2019 - Mar 2020San Francisco, Ca, Us"Talent is universal, but opportunities are not. With access to online learning resources and instruction, anyone, anywhere, can gain skills and transform their lives in meaningful ways."
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Founding Consultant & DeveloperGadgetry Apr 2022 - PresentGet the most from your Zendesk investment with expert consulting, custom apps and integrations. -
Technical Operations Analyst, Worker EngagementElevate Global Jul 2018 - Apr 2019Birmingham, England, GbI developed ELEVATE's global helpline system using Zendesk, managed helpline operations, and managed IVR- and chat-based survey platforms and data collection mechanisms for worker surveys throughout global supply chains. -
Project Associate, Alliance For Bangladesh Worker SafetyElevate Global Jan 2016 - Jul 2018Birmingham, England, Gb• Developed public interface for presenting building safety, remediation, training and worker engagement programs in 1,015 garment factories• Managed content and built upon Alliance website to improve user experience on low-end mobile devices; customized WordPress themes; customized Litmos e-learning platform• Managed data processes and systems; trained staff on effective data management
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Manager Of Operations & Quality Assurance (Interim)Elevate Global Aug 2014 - Jul 2015Birmingham, England, Gb• Managed 100+ social compliance auditors in 36 countries; developed documentation and trainings on assessment procedures; produced and evaluated quarterly performance indicators• Assisted in administration of data management system; refined social compliance indicators and benchmarks to improve monitoring and evaluation of corporate supply chains• Edited social compliance assessments for the Alliance for Bangladesh Worker Safety
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Teacher/TutorTutorpedia Apr 2014 - Dec 2014San Francisco, Ca, Us• Taught Financial Literacy for College Preparation to juniors at Everest Public High School and Summit Preparatory Charter High School; modified curriculum to better fit students' learning needs and adapt to time constraints; tutored 9th grader in algebra, world history and language arts -
ConsultantSamata Foundation, And The Centre For The Study Of Labour And Mobility Nov 2012 - May 2013• Worked with team of four Columbia SIPA colleagues to analyze the driving factors andimpacts of foreign employment on Nepal’s Dalit community; developed work plan,methodology, budget and logistics in coordination with clients• Administered and categorized data from 123 quantitative surveys and qualitativeassessments, and 24 interviews dealing with controversial issues or discrimination andcorruption• Analyzed data with Stata and Excel, developed graphical illustrations, coauthored andpersonally edited final report• Conducted stakeholder analysis and developed illustrative diagrams using Microsoft Visio• Presented findings to Nepali NGOs, and United Nations and World Bank representatives inboth Kathmandu and at Columbia University in New York
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Program AssistantColumbia University In The City Of New York Aug 2012 - Apr 2013New York, Ny, Us• Provided administrative support to adjunct and tenured professors• Liaised with international news media and handled inquiries of Columbia SIPA’s scholars -
ConsultantUndp And Un Mission In Liberia (Unmil) Jun 2012 - Aug 2012New York, Ny, Us• Managed team of four Columbia SIPA colleagues to analyze national forestry laws,governance structures, and the role of the timber sector in state- and peace-buildingprocesses; developed work plan, budget and logistics in coordination with clients• Developed methodology, interview questionnaires and focus group guides; conductedinterviews with 65 high-ranking government, private-sector, and civil society actors andadministered 24 focus groups in forest communities• Presented findings to UN clients, the UN Security Council Panel of Experts, governmentofficials and NGOs in Monrovia• Co-authored and personally edited Chopping Progress, which details findings andrecommendations; Chopping Progress is official evidence in President Johnson-Sirleaf’s Special Investigative Body, assigned to investigate criminal activities in the forestry sector -
Transportation Logistics CoordinatorUs Army May 2003 - May 2007Arlington, Virginia, Us• Analyzed militant activities as the highest echelon of intelligence in Iraq; created and maintained data organization structures and directed US forces’ routes and tactics to ensure delivery of critical supplies and safety of 120,000 servicemembers and 77,993 vehicles.• Attained Sergeant in 2.5 years and 3 Army Commendation Medals and 2 Army Achievement Medals
Josh Keller-Fish Skills
Josh Keller-Fish Education Details
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Columbia | SipaInternational Conflict Resolution -
California State University, ChicoInternational Relations & German
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Johannes Gutenberg University MainzPolitical Science & German
Frequently Asked Questions about Josh Keller-Fish
What company does Josh Keller-Fish work for?
Josh Keller-Fish works for Udemy
What is Josh Keller-Fish's role at the current company?
Josh Keller-Fish's current role is Integration Engineer, Zendesk Developer, Solutions Architect.
What is Josh Keller-Fish's email address?
Josh Keller-Fish's email address is jo****@****ail.com
What schools did Josh Keller-Fish attend?
Josh Keller-Fish attended Columbia | Sipa, California State University, Chico, Johannes Gutenberg University Mainz.
What are some of Josh Keller-Fish's interests?
Josh Keller-Fish has interest in Scuba Diving, Health, Backpacking, Snowboarding, Environment, Mountain Climbing, Education, Photography, Human Rights, Psychology.
What skills is Josh Keller-Fish known for?
Josh Keller-Fish has skills like International Relations, International Development, Policy Analysis, Government, Research, Public Policy, Qualitative Research, Public Speaking, Program Management, Military, Politics, Nonprofits.
Who are Josh Keller-Fish's colleagues?
Josh Keller-Fish's colleagues are Andrea De Almeida, Berk Keskin, Sayed Abed, Tsn Digital Marketing, Lucas Bazilio, Evan Silva, Jerry Garrett.
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