Hans Keller Email & Phone Number

Syracuse, New York Area

• Help maintain and create new routines for mental health clinic management software called ClinicTracker EHR utilizing a VB/C# hybrid frontend, and a SQL Server backend.
• Devised a new dashboard system to allow easier tracking of billed claims, increased claim management ability by 25%.
• Led development of a major update of third party ePrescribing integration, which was rolled out to several dozen clients in a major update, increasing ePrescription accuracy by 25%.

Liverpool, New York

• Was responsible for front end design and development of proprietary software utilized for collections purposes utilizing VBA and SQL Server.
• Built a new module that increased biographical and payment information of debtors by 50%.
• Created a new module that increased debtor settlement efficiency by 75% and increased productivity by 25%.
• Devised a new module that increased ability to enter in new client information. This increased accuracy of client data by 50% because more client data was made visible.

Camp Hill, PA

• Built new infrastructure for Child Care Information System for Commonwealth of PA.
• Features included: CRUD functionality for categories of specific items and infractions that could be selected by inspectors.
• Web pages included use of a repeater to create additional controls on the fly depending on the item being viewed, added, or modified.

Work From Home

• Answer customer calls relating to technical and billing issues in a friendly manner while meeting certain metrics and standards as determined by the client, DirecTV.
• Follow troubleshooting scripts to ensure swift resolution of customer issues or inquiries.
• Offered opportunities to advance the customer's experience when available and appropriate.

Camden, NY

• Maintained existing code base while working on new developments.
• Created a brand new Vacation Request system that increased visibility and managerial efficiency in handling these requests by 75%.
• Overhauled the custom time clock system by allowing for edits as well as database-side approval for managers, reducing the number of errors by 85%.

Morrisville, NY

• Designed a website for one of Morrisville State College's clubs in VB.NET and ASP.NET
• Internship required additional learning which took about three to four weeks. Learning included getting used to the.NET 4.0 environment as well as learning the intricacies of web development through Visual Studio
• Site featured a Custom Blog system, a Custom Photo Gallery, a Custom Shopping Cart with all features encompassed in a customer Content Management System that was designed from scratch

Morrisville, NY

• Technologies: VB, Visual Studio 2010, SQL Server 2008 R2, MS Project
• Worked on a team of four to modernize a software application
• Initially the application was written in VB6. The new application was written in VB.NET. The database was also upgraded from an Access database to a SQL Server database, which was hosted by the college
• Stored information on their clients, their to date trainings, certifications and generated a variety of reports including, but not limited to, basic student information, class listings, certifications, and renewal.

Morrisville, NY

• Technologies: VBA, MS Access 2007, MS Project
• Client desired an application that would allow him to be able to more easily keep track of potential recruits to his team, including certain measurables that he wanted to track
• The application’s front end was designed in VBA and the backend used an Access Database
• Each member was responsible for two parts of the application. Responsibility: ○ Data input for people, including the subset for recruits○ Report generator for tracking said recruits

Bachelor Of Technology - Btech, Information Technology - Application Software Development

Activities and Societies: Campus Activities Board, Student Government Organization, Resisent Assistant Association, Information technology.

Associate Of Arts And Sciences - Aas, Computer Information Systems

Activities and Societies: Campus Activities Board, Student Government Organization