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Over 12 years of management and 10 years process improvement experience showing a record of advancement through increasing responsibility and proven experience with exceptional expertise in leadership development, improving gross margins, reducing overhead, and forecast analysis. Key strengths in the following: Analytical Review, Problem Management, Accounts Receivable, Client Management, Executive Strategy and Planning, and Financial Performance Improvement.Areas of ExpertiseProblem Management ● Process Improvement ● Leadership Training ● Accounts Receivable ● Client and Executive Presentations ● Cost Reduction Strategy ● Succession Planning ● Coaching ● Financial Planning ● Employee Retention ● Intermediate+ Microsoft Excel, PowerPoint, Word, Outlook
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IntegratorKind Home SolutionsDenver, Co, Us
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Executive CoachPortocol Business Strategies May 2022 - PresentDenver, Colorado, United States• Coached CEOs to develop leadership teams, achieving growth and sustainability.• Enhanced team productivity and engagement by developing emerging managers.• Conducted in-depth financial analysis for clients and provided actionable recommendations to improve financial health.• Delivered business development and sales training, coaching clients to boost revenue and market presence.• Managed P&L and budget, consistently ensuring net profit targets were met or exceeded. -
Director Of OperationsServicelink Field Services, Llc Jun 2016 - Apr 2022Westminster, Colorado• Honed and developed engaged employees into new leaders, managers, and directors• Managed vendor and client disputes across more than 20 clients and 200 vendors• Enhanced cross-departmental processes for over 95% monetary turnover on disputes.• Collaborated with technology teams to ensure seamless rollouts, resulting in minimized disruption and improved operational efficiency.• Spearheaded initiatives, reducing aged receivables backlog by 98%.• Boosted first-pass pay rates by over 70%, contributing to increased profitability and operational effectiveness.• Analyzed trends and provided strategies for executive management on overall operational processes and improvement opportunities.• Provided strategic insights to executive management through trend analysis, P&L reporting, and actionable recommendations.• Supported research efforts to ensure a solid foundation for pre-lit and legal teams. -
Operations ManagerServicelink Field Services, Llc May 2015 - Jun 2016Westminster, Colorado, United States• Successfully launched 5 new client programs, developed 10+ new operational processes within 8 months.• Led the creation of Quality Audit Processes, enhancing reporting accuracy and team accountability.• Authored and revised Best Practice Guides, SOPs, and process documentation to streamline operations. • Developed processes for a cost center to generate earnings to offset 82% of all costs without increasing personnel.• Transformed an overstaffed team into a streamlined, agile unit, improving efficiency and productivity.
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SupervisorServicelink Field Services, Llc 2014 - May 2015Westminster, Colorado, United States• Enhanced team productivity by 62% within 3 months through targeted coaching and performance management.• Managed multiple projects alongside team leadership responsibilities, consistently meeting project deadlines.
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Sales ManagerEsm Apr 2012 - Jan 2014Westminster, Co• Directed a sales team of 50+, achieving the most profitable quarter with a 300% ROI.• Analyzed performance trends and develop plans for team growth and profitability• Implemented growth-oriented culture and leadership development program• Increased gross margin by 5% within 4 months by optimizing cost structures and streamlining processes.• Improved lead-to-sale conversion rate by 7% in 1 year and reduced attrition on a high-turnover team. -
Assistant Team LeaderEsm Jan 2011 - Apr 2012Westminster, Co● Responsible for a team of 30 agents● Team and Leadership Development● New-Hire Training and Improvement Coaching● Quality Assurance● Work with customer relations with clients including Global Knowledge, Corinthian Colleges Inc, and University of California Office of the President.
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Customer Service Sales SpecialistEsm Oct 2010 - Apr 2012• Consistently ranked in the top 10% of the sales team by driving results through strategic cold calling and relationship-building. • Engaged with a targeted client population to promote and sell educational and technology training solutions.• Leveraged a consultative approach to identify client needs, resulting in increased conversion rates both on initial calls and through scheduled follow-ups.• Demonstrated resilience and adaptability by managing the entire sales cycle, from lead generation to closing deals, while exceeding sales targets.
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Creative ManagerBumbul Inc Oct 2010 - Apr 2013Denver, Co● Responsible to assist and research in marketing and creative design.● Responsible for the creation of creative and technical written materials.● Supported the CEO in market awareness.● Collaborated with the CEO in theme designs and mascot creation.
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Inventory Manager1-800 Radiator Jun 2010 - Sep 2010Denver, Co● Delivered car parts ● Accounts Receivable and application● Stocked and inventoried the warehouse
Jonathan Keller Skills
Jonathan Keller Education Details
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English: Creative Writing, Bible
Frequently Asked Questions about Jonathan Keller
What company does Jonathan Keller work for?
Jonathan Keller works for Kind Home Solutions
What is Jonathan Keller's role at the current company?
Jonathan Keller's current role is Integrator.
What is Jonathan Keller's email address?
Jonathan Keller's email address is jo****@****dge.com
What is Jonathan Keller's direct phone number?
Jonathan Keller's direct phone number is +150585*****
What schools did Jonathan Keller attend?
Jonathan Keller attended Colorado Christian University.
What skills is Jonathan Keller known for?
Jonathan Keller has skills like Coaching, Training, Customer Service, Creative Writing, Leadership, Teaching, Sales, Team Management, Management, Call Centers, Copy Editing, Editing.
Who are Jonathan Keller's colleagues?
Jonathan Keller's colleagues are Mohammad Reza Maleki, Denise Lobato, William Shepard, Jr., Victoria Garcia.
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Jonathan Keller
Redmond, Wa2microsoft.com, databricks.com2 +1 425-XXXXXXXX
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Jonathan Keller
Dallas, Tx -
Jonathan Keller
South Weymouth, Ma2marsh.com, lockton.com1 +161738XXXXX
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Jonathan Keller
Term Associate Professor, Barnard College Political Science Professor| Program Development | Training Facilitation | Data Collection & ReportingUnited States -
Jonathan Keller
Golden, Co
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