Kelley-Ann Ali Email and Phone Number

Listening to customers needs and providing products best suited for themConducting sales transactions from packaging product, making bill to ensuring safe delivery of item and collection of payment.Making organic skin care products targeting customers with sensitive skin.Creating and maintaining social media accounts.Balancing cash ledgers daily Maintaining stock levelsDesigning labels for products and call cards Creating sales promotions and ads

Delivering excellent customer service, starting with a warm and friendly greetingListening and understanding customers’ needs to be better equipped to satisfy their requests Demonstrating confidence and knowledge by ensuring transactions are thorough and accurateProvide advice and solutions geared towards a more informed financial outcome whilst promoting the Banks’ products and services Adhering to security policies when dealing with delicate and confidential information.Always punctual, (ensuring all treasury supplies were taken out of custody) for an efficient and prompt start to the work day.Ensuring all working and treasury supplies of bank drafts and cards are well stocked, secured and properly accounted for at the end of each working day.Assisting the telling department when the need arises (cash custody, preparation of bank drafts, adhering to Anti Money Laundering laws, etc.)Assisting with sundry duties, ensuring all stationery supplies are well stocked and advise the purchasing officer when supplies are diminished.Assisting department supervisor in responding to customers’ requests and queries.Identifying the opportunities to refer alternate channels of banking suitable to the customer’s busy lifestyleImmediately report/escalate suspicious activities, fraudulent and unusual transactions, complying with regulatory requirements as part of the service process, including Know Your Customer (KYC) and Anti-Money Laundering/Anti-Terrorist Financing (AML/ATF)

Warmly welcome customers and offered pleasant service during entire transaction, which improved satisfaction ratings. Adhering to the banks cash and custody security policiesContribute to the quality and efficiency of branch operations as well as compliance with regulatory and internal bank guidelines to minimize the banks’ exposure to riskSupport the sales department in meeting their targets by referring the banks products.Build lasting relationships with customer to ensure their continued businessReconciled cash, cheques and bank drafts at the end of each dayDemonstrate expertise in identifying and mitigating potential fraudulent and transaction risks. Provide assistance to the E.A.T committee by supporting branch activities. Process customer transactions while demonstrating extreme attention to detail. -Consistently met goals set by the manager by employing knowledge and skills obtained from skills builders during customer interactions

Process all transfer requests worldwideAdhering to the exchange rates daily for the appropriate currenciesProcessing bill payments via the SurePay facility

Ensuring all cashing transactions are recorded and processed accuratelyRecording all Linx/Visa and MasterCard transactions accuratelyEnsuring float has sufficient change for the next shiftEnsuring all items are scanned and accounted onto the customers’ billEnsure that the cash balances at the end of the shift

Maintaining stock levelsOpening and closing the storeBalancing all sale transactions dailyAssisting in company promotionsDesigning and updating the companys’ Facebook and social media pagesDesign flyers for promotionsInforming customers of sales and specials

Screen printing, preparing image to be transferred to screenPreparing the print product ( aligning placement for printing)Site visit for vehicle graphic applicationVinyl graphic weeding and application

Verifying float for the start of each dayMaking of bills and assisting customers to identify stationary needsEnsuring shelves are well stocked and relevant orders are made for replenishBalancing cash and linx machines dailySending faxes Typing of documents for customers in a timely mannerAssisting the graphic artist with the artwork for preparation of stamps, wedding invitations and flyersPhotocopyingConducting bank deposits on behalf of the companyCollection of cheques for payments of stationary to nearby schools

Child care activitiesLight household dutiesTeaching children from developing fine motor skills to writing.Ensure children are kept in a safe and loving environment Assisting with nurses house calls to ensure children are in good health.

Shelving of books in a binary orderRepairing of damaged booksLogging of borrowed and returned booksPhotocopying