Kelley Harmon

Kelley Harmon Email and Phone Number

Founder and Principal Consultant @ Gray Dove Consulting
Fayetteville, AR, US
Kelley Harmon's Location
Fayetteville, Arkansas, United States, United States
Kelley Harmon's Contact Details
About Kelley Harmon

Kelley Harmon is a Founder and Principal Consultant at Gray Dove Consulting. They possess expertise in project management, public speaking, retail, cpfr, jda and 22 more skills. Colleagues describe them as "I reported to Kelley as the Operations Coordinator at AMPED, a role that she and our CEO, Jamie Shaver, created specifically for me. Kelley mentored me with genuine care and continuously pushed me towards excellence. Her wisdom and willingness to listen made her a fantastic supervisor, trusted confidant, and discerning advisor. Kelley's warm management style fostered a culture of closely-knit, supportive team members in a completely remote, virtual workspace. That's an incredible feat considering our team spanned 4 time zones and many levels of professional abilities. Yet regardless of our expertise, Kelley was committed to making us feel empowered and capable of achieving our professional development and team goals. Furthermore, Kelley embodied resiliency when faced with challenges, remaining calm and composed under pressure and inspiring confidence in the team during chaotic and transitional times. Kelley helped us see that setbacks are not roadblocks, but rather opportunities for growth and innovation. She was never at a loss at determining creative solutions to the challenges that came across our collective plate. Her mentorship has been an integral part of the foundation of my operations career. It has been a privilege to work under her guidance, and I wholeheartedly recommend her to any organization seeking a dedicated and inspirational leader." and "Kelley is one of the most professional employees I have ever worked with. She dove into every project headfirst, showing great communication skills, teamwork, and reliability. She was able to lead initiatives from beginning to end, while showing mature emotional intelligence and a willingness to take on anything that came her way. I would recommend Kelley for any management role, knowing she will excel in all she does."

Kelley Harmon's Current Company Details
Gray Dove Consulting

Gray Dove Consulting

View
Founder and Principal Consultant
Fayetteville, AR, US
Website:
centsai.com
Employees:
76
Kelley Harmon Work Experience Details
  • Gray Dove Consulting
    Founder And Principal Consultant
    Gray Dove Consulting
    Fayetteville, Ar, Us
  • Centsai
    Vice President Of Operations
    Centsai Aug 2024 - Present
    United States
    Key Contributions:• Developed a comprehensive operations strategy emphasizing people, processes, and infrastructure to drive organizational efficiency. • Fostered a positive corporate culture by introducing efficient tools, streamlined resource management, and effective allocation strategies.• Designed and implemented SOPs, job descriptions, and onboarding programs for employees, clients, and vendor partners, enhancing clarity and consistency.• Spearheaded the creation of the company’s mission, vision, values, and strategic initiatives, establishing measurable KPIs to track success.• Introduced new meeting structures and technology platforms, improving team communication and operational efficiency.
  • Calm Operations
    Founder And Principal Consultant
    Calm Operations Jun 2024 - Present
    Fayetteville, Arkansas, United States
    I help companies unlock their full potential through effective organization, continuous improvement, with a focus on stability, enabling them to navigate challenges with confidence and ease.Key Contributions:• Visionary Leadership: As the founder of CALM Operations, I am dedicated to transforming business landscapes by fostering order and efficiency, ensuring organizations can thrive through optimized processes.• Operational Strategy Expertise: I specialize in crafting tailored operational strategies that align with organizational goals, driving sustainable growth and competitive advantage.• Process Improvement Advocate: My passion lies in identifying and refining processes, implementing innovative solutions that enhance productivity and reduce waste across various business functions.• Organizational Leadership Development: I focus on empowering leaders and teams, cultivating an environment of collaboration and accountability that drives performance and engagement.• Cultural Infrastructure Planning: I am committed to designing and nurturing cultural frameworks that support organizational values, enabling a cohesive and thriving workplace that attracts and retains top talent.
  • Amped
    Director Of Operations
    Amped Nov 2022 - Jun 2024
    Pittsburgh, Pennsylvania / Fayetteville, Arkansas, United States
    Led operational strategies for a full-service strategic marketing agency, directly managing a team of up to 15, providing mentorship, and fostering professional development. Key Contributions:• Doubled team size from 10 to 20 within a year by enhancing onboarding processes to improve new employee orientation and enhancing retention strategies to boost employee engagement.• Revamped onboarding procedures, significantly reducing time to full productivity for new hires.• Led a team in developing a business continuity and disaster recovery plan to ensure process compliance, reduce risk and minimize business disruption.• Managed and reviewed financial packages, improving budget adherence and financial health.• Initiated and documented standard operating procedures, improving departmental productivity and KPI tracking.• Championed financial process enhancements, managing invoice approvals, and accounts receivable collections while ensuring budget adherence. • Executed essential HR duties, including team member onboarding, performance reviews, and policy enforcement to bolster employee retention and compliance.
  • Zenwork, Inc
    Business Development And Marketing Manager
    Zenwork, Inc Sep 2021 - Nov 2022
    Fayetteville, Arkansas, United States
    Led the execution of strategic omnichannel marketing campaigns and partner development initiatives to enhance brand visibility and drive product sales. Key Contributions:• Managed application and secured the BDO Alliance Growth Strategy Award at the 2022 BDO Alliance Conference.• Spearheaded the coordination and management of live and virtual trade shows, including contract evaluation, content submission, and booth setup, ensuring seamless event execution and effective lead generation.• Organized and managed all aspects of trade shows and events, resulting in a robust pipeline of leads and opportunities.• Spearheaded sales efforts for a $2M identity verification product targeting small and medium businesses, overseeing the lead management process, product demonstrations, contract negotiations, and providing continuous customer support.• Developed comprehensive marketing and media calendars, project plans, and marketing collateral to align with organizational goals.• Trained and mentored a diverse team, fostering a culture of high performance and continuous improvement.
  • Shaver Foods, Llc
    Sales Manager
    Shaver Foods, Llc Jun 2017 - Nov 2020
    Fayetteville, Arkansas Area
    Orchestrated sales strategies for a leading food distribution company, securing over $8M in annual sales and expanding monthly revenue through strategic product/service presentations to a diverse client base. Key Contributions:• Drove annual sales to exceed $8M by effectively marketing a portfolio of over 400 products/services to 80 customers nationwide.• Spearheaded a cross-functional initiative that significantly reduced accounts receivable cycle time, achieving a 78% increase in bimonthly collections within five months by addressing and resolving accounting, procurement, transportation, and sales challenges.• Cultivated and sustained strong customer relationships, leading to enhanced satisfaction and loyalty.• Led a sales team to consistently meet and surpass sales targets through effective training and mentorship.• Analyzed and processed over 40 customer orders daily, ensuring exceptional service delivery and resolving complex shipping, billing, and product complaints to maintain high customer satisfaction levels. • Mentored a dynamic team, fostering a culture of excellence and continuous improvement in sales processes.
  • Zeta Tau Alpha Fraternity
    Executive Director
    Zeta Tau Alpha Fraternity Apr 2014 - Jul 2016
    Indianapolis, Indiana Area
    Administered a $6.5M budget for the second-largest sorority in the United States, ensuring fiscal responsibility and strategic allocation of resources. Key Contributions:• Efficiently managed a multimillion-dollar budget and a diverse team, streamlining operations and maximizing resource utilization.• Successfully organized annual conventions, contributing to the sorority's reputation for excellence and community engagement.• Implemented cutting-edge technology to modernize internal processes, improving efficiency and error mitigation.• Revitalized organizational structure and communication protocols, leading to increased transparency and staff alignment with sorority goals.• Spearheaded the adoption of innovative technological solutions to enhance efficiency in collegiate social events, payroll, human resources, and risk reduction reporting.• Led, trained, and mentored a staff of 38, including 12 direct reports and 18 field consultants, fostering a culture of excellence and professional growth. • Negotiated contracts with vendors and suppliers for upcoming National Conventions, securing optimal venues and terms. • Restructured director meetings and department structures, enhancing accountability, communication, and overall organizational productivity through strategic analysis and process improvements.
  • Clearesult
    Senior Consultant
    Clearesult Jun 2011 - Dec 2013
    Fayetteville, Arkansas Area
    Developed and implemented SWEPCO Arkansas’ Appliance and CFL Rebate Programs through direct outreach, executing special events and implementing point-of-sale marketing initiatives.
  • Zeta Tau Alpha Fraternity
    Regional Vice President
    Zeta Tau Alpha Fraternity Jul 2006 - Jun 2012
    Fayetteville, Arkansas Area
    Served on a nine-member volunteer board that governed 168 collegiate chapters and 238 alumnae chapters in the United States, supervising 16 Area Directors and mentoring others in the day-to-day operations of 43 collegiate chapters in 16 states.

Kelley Harmon Skills

Project Management Public Speaking Retail Cpfr Jda Management Salesforce.com Forecasting Data Analysis Recruiting Marketing Account Management Sales Training Customer Service Event Planning Leadership Social Networking Powerpoint Social Media Microsoft Excel Strategic Planning Microsoft Powerpoint Organization Skills Operations Management Time Management Problem Solving

Kelley Harmon Education Details

Frequently Asked Questions about Kelley Harmon

What company does Kelley Harmon work for?

Kelley Harmon works for Gray Dove Consulting

What is Kelley Harmon's role at the current company?

Kelley Harmon's current role is Founder and Principal Consultant.

What is Kelley Harmon's email address?

Kelley Harmon's email address is kelleyharmon@me.com

What is Kelley Harmon's direct phone number?

Kelley Harmon's direct phone number is +161431*****

What schools did Kelley Harmon attend?

Kelley Harmon attended Arkansas Tech University.

What skills is Kelley Harmon known for?

Kelley Harmon has skills like Project Management, Public Speaking, Retail, Cpfr, Jda, Management, Salesforce.com, Forecasting, Data Analysis, Recruiting, Marketing, Account Management.

Who are Kelley Harmon's colleagues?

Kelley Harmon's colleagues are Philip Waid, Kathy Pierre, Erick Garcia, Ashwin Anand, Jamie Woods, Kaylee Mondou, Tabetha Orr.

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