Kelley Thomas
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Kelley Thomas Email & Phone Number

Client Success Manager II- Premier Accounts at SAP Concur | Project Management at SAP Concur
Location: Atlanta, Georgia, United States 6 work roles 2 schools
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Current company
Role
Client Success Manager II- Premier Accounts at SAP Concur | Project Management
Location
Atlanta, Georgia, United States
Company size

Who is Kelley Thomas? Overview

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Quick answer

Kelley Thomas is listed as Client Success Manager II- Premier Accounts at SAP Concur | Project Management at SAP Concur, a company with 7781 employees, based in Atlanta, Georgia, United States. AeroLeads shows a matched LinkedIn profile for Kelley Thomas.

Kelley Thomas previously worked as Senior Client Success Manager II- Premier Accounts at Sap Concur and Senior Client Success Manager at Sap Concur. Kelley Thomas holds Bachelor Of Arts - Ba, Psychology from University Of Minnesota.

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SAP Concur

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Profile bio

About Kelley Thomas

With over 6 years of experience in customer success and relationship management, I specialize in driving value for clients, ensuring seamless product utilization, and fostering strong, long-term partnerships. Currently, I manage over 120+ small, mid, and national-level business accounts at SAP Concur, ensuring clients fully leverage their software solutions to meet business goals. I take pride in educating clients on product functionality, resolving issues efficiently, and identifying opportunities to enhance value, leading to high customer satisfaction and retention.With a background in client success across various industries and a proven track record in exceeding team metrics, I excel at leading virtual presentations, upselling, and cross-selling services. My experience in education and hospitality adds depth to my problem-solving skills and ability to create impactful client experiences.Passionate about customer advocacy, I bring a blend of strategic insight, communication expertise, and a customer-first mindset to every project I manage.

Current workplace

Kelley Thomas's current company

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SAP Concur
Sap Concur
Client Success Manager II- Premier Accounts at SAP Concur | Project Management
bellevue, washington, united states
Website
Employees
7781
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6 roles

Kelley Thomas work experience

A career timeline built from the work history available for this profile.

Senior Client Success Manager Ii- Premier Accounts

Current
  • Responsible for the utilization and success of 120+ small, mid, and national level sized business clients across all industries
  • Identify client’s business goals to assist them with fully leveraging their software solution
  • Develop and maintain strong relationships with assigned client segment to ensure maximum satisfaction and retention levels
  • Proactively educate clients on Concur solution functionality through virtual presentations and conference calls
  • Prioritize and resolve client issues/concerns; coordinate with appropriate internal departments to provide response and/or solutions
  • Identify opportunities for adding greater value, and up-sell on services when needed
Jan 2023 - Present

Senior Client Success Manager

Current

United States

Apr 2022 - Present

Client Success Manager

Current

Minneapolis, Minnesota

Apr 2019 - Present

Market Development Representative

Sap Concur

Greater Minneapolis-St. Paul Area

Feb 2018 - Apr 2019

Lead Teacher

Plymouth

Creating a developmentally appropriate program for the children in our program. Developing weekly lesson plans, activities and class set-up. Assessing children progress and development. Works closely with families and administration to encourage mutual cooperation. Provides guidance, support and instruction to staff to help solve problems.

Sep 2015 - Feb 2018

Regional Manager And Catering Sales Cooridnator

Lettuce Entertain You Restaurants

Greater Minneapolis-St. Paul Area

I have worked in various positions with the wonderful company of Lettuce Entertain You from serving to management and Catering/Events sales.

Sep 2008 - 2015
Team & coworkers

Colleagues at SAP Concur

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2 education records

Kelley Thomas education

Bachelor Of Arts - Ba, Psychology

At the University of Minnesota, I focused on a diverse range of subjects that shaped my academic foundation. I studied the Norwegian.

FAQ

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What company does Kelley Thomas work for?

Kelley Thomas works for SAP Concur.

What is Kelley Thomas's role at SAP Concur?

Kelley Thomas is listed as Client Success Manager II- Premier Accounts at SAP Concur | Project Management at SAP Concur.

Where is Kelley Thomas based?

Kelley Thomas is based in Atlanta, Georgia, United States while working with SAP Concur.

What companies has Kelley Thomas worked for?

Kelley Thomas has worked for Sap Concur, Family Child Development Center, and Lettuce Entertain You Restaurants.

Who are Kelley Thomas's colleagues at SAP Concur?

Kelley Thomas's colleagues at SAP Concur include Deric To, George Binns, Ralph Pangga, Zach Murray, and Chloë Barnes.

How can I contact Kelley Thomas?

You can use AeroLeads to view verified contact signals for Kelley Thomas at SAP Concur, including work email, phone, and LinkedIn data when available.

What schools did Kelley Thomas attend?

Kelley Thomas holds Bachelor Of Arts - Ba, Psychology from University Of Minnesota.

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