Kelley Wimp Email & Phone Number

Bushnell, Fl, Us

-Lead the delivery of multi-channel marketing initiatives, including email, in-app, social media, and blog campaigns, to drive customer engagement and conversion rates.-Develop and maintain key performance indicators, achieving a 61% open rate on newsletters and a 45% open rate on product communications, surpassing industry standards-Utilize data analysis tools to track campaign performance, enhance customer engagement, and reduce churn- Collaborate with cross-functional teams to ensure alignment with marketing objectives and successful project outcomes, fostering strong client relationships and expanding customer engagement opportunities

-Provide exceptional customer support in the eCommerce SaaS space via email, live chat support, remote share sessions, and community forums. Maintain company SLA by promptly addressing inquiries and concerns.-Consistently exceed key performance indicators, averaging a 4.9/5 rating on Medallia agent system-Collaborate with development and product teams in order to identify and report software bugs, and communicate customer feedback to drive platform enhancements -Create, manage, and implement customer coaching education initiatives including; curriculum design/lesson planning, email and social media marketing, scheduling, and metric tracking-Conduct webinars and other virtual training sessions, for the purpose of increasing user retention -Publish bimonthly company-wide newsletter to over 100,000 subscribers with a consistent open rate of 55%+-Assist in maintaining both internal and external knowledge bases by refining documentation -Created onboarding email campaign for new customers to increase retention, with a consistent open rate of 60%+-Assisted with company-wide annual summit, including; planning, moderating speaker events, leading breakout rooms and health sessions, facilitating coaching sessions, and creating marketing materials

-Provide holistic health coaching services and education, in 1:1 settings and in groups of up to 100-Design and conduct training and ongoing education, and create and engage with content via social media platforms, blogs, and email, in order to support customers through the entirety of the sales lifecycle

-Teach English to students from China aged 4-12 in 1:1 lessons in a total immersion, e-learning setting-Create an engaging learning environment for students, utilizing props, flashcards, music, and other materials-Develop lesson plans that are tailored to each student’s individual needs and interests-Monitor student progress and provide feedback on their performance-Utilize technology tools such as video conferencing, whiteboards, and interactive games to enhance learning -Maintain an organized virtual classroom with clear expectations and rules-Participate in professional development activities to stay up-to-date on teaching methods and best practices

Las Vegas, Nevada Area

-​​Developed, prepared, and delivered lesson plans, assessments, and instructional materials in alignment with state and national standards to facilitate active learning for an inclusion classroom, with 20% special education students-Used relevant technology to support and differentiate instruction-Managed student behavior in the classroom by establishing and enforcing appropriate procedures-Encouraged and monitored the progress of individual students and analyzed all collected data to adjust strategies-Prepared all required reports and documentations on students and activities, including IEPs and 504 Plans-Communicated necessary information regularly to parents regarding student progress and needs-Acted as sole advisor for student council; directed fundraising efforts, school culture, and community events

Henderson, Nv

-Developed, prepared, and delivered lesson plans, assessments, and instructional materials in alignment with state and national standards to facilitate active learning for an third-grade deparmentalized reading and language arts-Collaborated with colleagues to design cohesive STEM lessons and projects-Used relevant technology to support and differentiate instruction-Managed student behavior in the classroom by establishing and enforcing appropriate procedures-Encouraged and monitored the progress of individual students and analyzed all collected data to adjust strategies-Prepared all required reports and documentations on students and activities, including IEPs and 504 plans-Communicated necessary information regularly to parents regarding student progress and needs-Acted as sole advisor for student council; directed fundraising efforts, school culture, and community events

Henderson, Nv

-Assessed and monitored student progress-Conducted monthly follow-up parent conferences-Developed relationship with school teachers and other associated professionals, conducting meetings on a regular basis to discuss student progress-Administered initial evaluations and assisted in the onboarding of new studentsResponsible for hiring and training all tutors, and running the learning center in the absence of the Center Director

Las Vegas, Nevada Area

Master Of Education - Med, Curriculum And Instruction

Bachelor Of Arts - Ba, Elementary Education And Teaching