Kelley Abbitt Email & Phone Number

Tampa, Florida, United States

Greater Tampa Bay Area

Greater Tampa Bay Area

Clearwater, Florida, United States

Responsible for the performance of the Credit Specialist team, which provides 2nd-tier support to the Credit Services colleagues, other departments within MCCS, and stores. This team also handled special projects and tasks as needed.

Clearwater, Florida, United States

Responsible for the performance of Early Age Phone Unit handling Inbound and Outbound calls.Prepared and maintained manager schedules, documented manager paid time off, established new guidelines and exit maps while serving on building Safety Committee.Interviewed/hired for department staffing needs.

Responsible for Expense processing and the monthly Rolling Operating Forecast for the call center. Supported the Vice President on budget-related tasks.Managed the vendor relationship with our check processor.Responsible for the preparation and maintenance of the Credit Granting department's staff schedule (both supervisors and associates) in correlation with our other call centers.

Responsible for the performance of an Authorizations/New Accounts phone unit supporting the Macy's and Bloomingdale's stores.Lead or participated on multiple on-going projects.Interviewed/hired for department staffing needs.Prepared the monthly Rolling Operating Forecast.Assisted with the departmental budget preparation.

Bachelor Of Science - Bs, Business Administration And Management, General

Activities and Societies: Delta Sigma Pi

Master Of Science - Ms, Computer Information Systems