Kelley Anne Richards Email and Phone Number

Designed marketing materials for a social media firm focused on audience growth rate and building a consistent branding strategyCreated unique Instagram posts using Canva, advised our growing audience on how to best tailor their own social media accounts to reach their target marketFilmed and edited memorable Instagram reels to expand reach outside of the current follower base

Led each shift by serving as the point of contact for both customers and baristas and ensured that the vision, culture, and core values of Dutch Bros were upheld on every shift. Maintained a positive work environment by keeping high energy and enthusiasm, communicating well with the management team, and making sure each barista felt valued and cared for.

Learned to multi-task in a fast-paced environment, memorized 1,000+ recipe combinations, while still prioritizing customer service and product qualityApplied a multi-faceted approach to provide customers with speed, quality, and service by making drinks, taking orders, and working the window

Placed in the Top 5 nationally in the SGWS internship sales competition in partnership with 818 Tequila: planned and pitched a mock promotional event, using Canva to create social media marketing materialsWorked in off-premise, on-premise, and universal package accounts to experience many facets of the wine & spirits sales industryNationally ranked as a Top 50 internship program by Vault

Held multiple positions during four summers (2019-2022) including Lifeguard, Ropes Course Facilitator, Summer Camp Counselor for 8-10-year-old girls, and Family Camp CounselorExhibited leadership and conflict resolution skills to ensure every camper had an engaging and enjoyable experience, all while adhering to the highest level of safety standards

Learned to multi-task in a fast-paced environment, memorized 1,000+ recipe combinations, while still prioritizing customer service and product qualityApplied a multi-faceted approach to provide customers with speed, quality, and service by making drinks, taking orders, and working the window