Kelley Downs Email & Phone Number

Truckee

Greater Seattle Area

Reno, Nevada Area

Silver Spring

• Managed Program Operations for a far-reaching initiative to provide tablet-based education to high school students in Africa and enhance digital learning integration• Managed the Africa in-country team's support operations and developed an infrastructure for communications and accountability• Developed and managed constituent engagement strategy including support, communications and training• Analyzed qualitative feedback and managed quantitative analysis efforts to inform software improvements and monthly reporting to funders• Coordinated the content initiative for the program including: aligning the tablet curriculum to the country syllabi; working with local publishers to incorporate their materials; building additional content using open educational resources; and identifying additional apps to incorporate on the tablets

Washington D.C. Metro Area

• Implemented a comprehensive training strategy for an ERP implementation at a large international technology firm• Worked with key stakeholders including top executives, managers and front line employees to gather requirements and make policy decisions• Managed relationships and acted as the liaison between the technical and program teams on an intense and political project, gracefully negotiating understanding and enabling project success• Developed instructor-led and online training materials, as well as Standard Operating Procedures, encompassing policy and system processes• Researched and recommended best practices for working on remote teams and extensively implemented applicable findings which resulted in improved team and project dynamics

• Project Lead for design and implementation of an Oracle Learning Management system to streamline budgeting, implementation, and accountability of training programs across all departments in the county government• Analyzed requirements for multiple departments and designed a system based on their diverse needs• Managed change, developed business processes and trained on the LMS system• Managed Montgomery County's Professional Development program with a $100,000 budget to include developing, implementing and evaluating over 800 courses annually• Conducted training needs assessments of managers and supervisors to determine training needs and developed a strategic plan to address those needs comprehensively• Developed in-house trainings and online learning programs as a cost reduction strategy

• Managed fundraising campaign that raised over $600,000 from corporate and foundation partners as well as program alumni• Managed a $400,000 Federal Department of Education grant to train educational access professionals on building relationships and better coordinating services with outside groups including community organizations and businesses• Presented frequently at the national, regional and state levels on educational technology, building partnerships with outside entities, and professional standards• Conducted quantitative and qualitative research on educational technology, various State education systems, educational best practices when working with special populations, and general higher education research• Conducted grassroots advocacy at the national, regional, and state levels working with a diverse group of educational access program professionals as well as higher education professionals and community leaders

Wrote and published advertorials for the Award Winning Washington Post Magazine.