Responsible for maintaining an ongoing book of business within the Human Resources Technology and Workforce Development industries, cultivating existing client relationships, coordinating and managing the launch of new clients, monitoring and reacting to account activity, and assisting with business development efforts.

Drives organizational excellence while gaining experience in facilitating strategies for Washington University Physicians growth at Barnes Jewish Hospital, St. Louis Children’s Hospital, and other academic satellite facilities. Promotes positive relations with physicians, executive leadership, service-line leaders, and community. Facilitates collaboration between School of Medicine Central Administration, Faculty Practice Plan leadership, clinical department leaders, and executive leaders at BJC academic hospitals and system level. • Manage overall facilitation and planning of Departmental Strategic and Financial Plans for all 29 departments of the School of Medicine. This process allows the departments to review their 3-year strategic plan and projected financials with the Dean and other members of Central Administration.• Support the process for Annual Faculty Practice Plan Key Statistics Report, which provides executive leadership an overview of volume, turnover, headcount, clinical effort, financials, and productivity to make future strategic decisions – Streamline process to decrease report turnaround time– Mentor colleagues on reporting barriers and how to use new process to improve data reporting– Cultivate positive relationships with Physician Billing Services and other data sources by providing feedback to improve overall reporting• Synthesize, analyze, and interpret large amounts of data to provide decision support to leadership in the development and expansion of academic and clinical programs• Provide ad hoc project management, data analysis and data visualizations assessing market opportunities, market research, patient origin and demographics, and other trends for clinical departments or hospital services

Ensured program compliance with federal, state and local governments, providing direction and administration of $13M+ agency. - Achieved and exceeded performance measures of established annual goals for each grant- Administered, analyzed, and monitored performance for moderately complex contracts; negotiated contract terms based on annual goals set by numerous funders- Prepared contract modifications, assisted in problem resolution between grantees and funders, and reviewed and completed contract closeouts- Worked with fiscal manager, accountants and grantees to ensure compliance with Federal Acquisition Regulations (FAR)- Conducted cost-profit analysis; saved agency tens of thousands of dollars by implementing waste-reducing practices in terms of staffing, equipment, and supplies- Established annual operating budget for 65+ employee organization that serves 35,000+ visitors - Directly supervised four management level and ten administrative/project management staff- Researched, wrote, and implemented policies, Memorandums of Understanding, Requests for Proposals, service contracts, and the annual operating plan- Engaged with community organizations in providing contract management guidance, negotiations and performance reviews- Participated in community meetings and activities to educate, engage and develop current and potential partnerships with businesses, governmental entities and community-based organizations- Performed human resources duties including recruitment, retention, policy guidance, diversity-equity-inclusion practices, and more

Program Manager Community Relations ManagerJob Developer, St. Louis Community College, St. Louis, Missouri— Led 15 staff of employment and training contract to provide one-on-one services to over 20,000 customers, annually— Researched, developed, and created marketing plans and promotional pieces for SLATE services— Wrote and distributed weekly press releases, monthly internal newsletters, and annual reports— Engaged with dozens of community-based, faith-based, and government organizations to promote SLATE’s programs and services and to partner on new initiatives— Counseled , assisted, and placed over 100 job seekers annually in positions fitting their needs— Met with over 150 businesses to determine their recruiting needs and provide qualified applicants

Miniature Batteries Specialist, Energizer Battery Company, St. Louis, MO — Promoted batteries and other products and services by developing relationships with buyers, purchasing agents, managers and company owners/presidents across the United States and Canada.— Achieved and exceeded monthly and yearly quotas, exceeding $1 million annually.

— Promoted textbooks and ancillary materials to professors and administrators at more than 50 colleges and universities across the southern region of the United States.— Achieved sales in excess of $350,000, annually.— Determined cost/profit analysis of giving complimentary textbooks to potential adopters, staying within budget and saving dollars.