Kelley Lovell Email & Phone Number

Irvine, Ca, Us

Manages operational support and activities focused on providing an exceptional guest experience. Oversees Membership, Group Sales, Facilities, and Operations Departments. Reviews and updates policies as needed. Systems administration and user support of database management and operations systems.

Provides administrative support to C-Suite executives and Development Department. Manages donor database including stewardship and relationship building. Prepares/maintains calendars, reservations, expense reports and event logistics.

Tustin, California, United States

Assists Title Officer with transactional tasks such as opening orders, composing closingprotection letters, reviewing statements of information, and updating preliminary title reports. Maintains open and closed order reports for performance tracking. Creates marketing and social media content to promote title team and maintain client relations.

Provides support to Managers and Sales Reps with regard to reporting, training, and marketing. Prepares and processes employment contracts, sales commissions, and performance reports. Supports Marketing Department with content and design development for print, email and social media campaigns. Maintains internal training resource and marketing website for sales use.

Support Sales Representatives across SoCal region with marketing campaigns and transaction tracking assistance. Manage company global client database, and administer lead generation tools training and support. Create marketing flyers and digital content. Increase social media presence and branding.

Provided support to Managing Broker and Agents with regard to recruiting, training and marketing.Processed commissions for agents, and reviewed files for compliance. Completed orientation of new agents. Mentored and coached support staff.

Responsible for managing, coordinating, and making critical decisions regarding the repair process.Worked closely with body shops to negotiate repair pricing and assess liability. Make accurate total loss determinations and evaluations.

Determine liability and applicable coverage through phone and in-person interactions with customers. Evaluate damages to assist with claims decisions. Interpret policy language to ensure applicable coverage.