About Kelley Lugo, Director of Practice Operations - Global Real Estate:Accomplished senior executive, dedicated to nurturing talent and fostering diversity and inclusion, showcasing a proven track record in strategy, client service, change and program leadership, operations, financial management, business development, and marketing within the professional services sector. 20+ year track record of effective communication, strong analytical skills, creative problem solving and the management of complex relationships in a matrixed environment. Consistent, action-biased leader with experience building and leading an effective team, mentoring and developing others, engaging very senior stakeholders, and directing change. Enthusiastic and adaptable team player with exceptional peer, upward, and senior reviews. Serve the Global Real Estate practice as Director of Practice Operations. Responsible for co-leading the strategic planning process and the execution of the developed plans, managing operational effectiveness, driving revenue growth and profit maximization, propelling innovation, and monitoring the effectiveness of the group’s hiring, training, and retention of talent. Outside of work, I serve on the Advisory Council of New American Pathways. At New American Pathways, our vision is to promote safety and stability, self-sufficiency, success, and service for individual refugees and refugee families in Georgia. We offer distinct program areas that focus on jobs, education, cultural integration, individual and female empowerment, building strong families and civic engagement. We serve over 5,000 refugees in Georgia every year.
Listed skills include Marketing Communications, Business Development, Strategy, Strategic Planning, and 29 others.