Kelley Mcdonald

Kelley Mcdonald Email and Phone Number

User Experience Pro
Kelley Mcdonald's Location
Bethesda, Maryland, United States, United States
Kelley Mcdonald's Contact Details
About Kelley Mcdonald

I'm a User Experience leader with a 20-year track record of designing online experiences that support the real needs of people while driving measurable business results. I've worked with more than 100 client organizations in the federal, nonprofit, and for-profit spaces, and I leverage the insights I've gleaned each time I embark on a new project.Specialties: Service design, User experience design, user experience strategy, user experience team leadership, information architecture, interaction design, search design, design strategy, design management, design thinking, experience mapping, sales, people and processes, consulting, copywriting, layout, and presentations

Kelley Mcdonald's Current Company Details

User Experience Pro
Kelley Mcdonald Work Experience Details
  • Solburst - Ux Strategy & Design
    Service Design And Ux Consultant
    Solburst - Ux Strategy & Design Jun 2021 - Sep 2022
    Washington Dc-Baltimore Area
    Working with a team of user experience and service design consultants to help clients evolve their employee experiences
    View
  • Servicenow
    Service Design And Ux Consultant
    Servicenow Nov 2020 - Jun 2021
    Silicon Valley, California, United States
    I was embedded with the design team in ServiceNow's Global Talent Organization. We worked together to optimize the experiences of candidates, Hiring Managers, and Recruiters, who all collaborate during the hiring process.
    View
  • Accenture / Fjord
    Service Design And Ux Lead
    Accenture / Fjord Apr 2016 - Jul 2020
    Washington D.C. Metro Area
    I was the Service Design and UX point person on large Federal engagements, including the Department of Education, State Department, Postal Service, and the Consumer Financial Protection Bureau. In this capacity, I led workshops with hybrid project/client teams, developed journey maps and service blueprints, and advocated for design thinking in general during the full project lifecycle. I was part of a larger team that comprised Accenture's Digital Design Studio, the creation of which was spurred by the acquisition of Fjord, a leading design consultancy. I provided the full gamut of design services, from strategy and planning to research, prototyping, and testing.
    View
  • Celerity
    Lead User Experience Architect
    Celerity Jan 2015 - Apr 2016
    Mclean, Va
    I provided expertise and leadership to a growing and evolving digital team who provided full-lifecycle web site and web app development services and who were dedicated to Agile development processes and Lean UX.
    View
  • Eightshapes, Llc
    Director, User Experience
    Eightshapes, Llc Feb 2014 - Oct 2014
    Washington D.C. Metro Area
    I served as the UX point person for Cisco, one of the agency's key clients. As such, I was responsible for managing the details of all client projects, from sales, estimating, contracting, budgeting, resource management, and delivery. One Cisco project of particular note is our complete redesign of their flagship corporate app for iOS and Android as well as the evolution of their mobile UX standards program. I also successfully drove the sales process to win projects from two new clients, Teradata and LinkedIn, and served as the UX lead for another new client, Mandiant. Most of these projects included responsive design and HTML prototyping.
    View
  • Navigationarts
    Director, User Experience
    Navigationarts Sep 2004 - Feb 2014
    Washington D.C. Metro Area
    I served as the leader of a team of 23 UX professionals. The team covered the full range of UX subspecialties, including information architecture, interaction design, content strategy, web strategy, and user research. I had the opportunity to work with about fifty organizations, including MD Anderson Cancer Center, NASDAQ, US State Department, and the American Psychological Association. My focus, as always, was on helping clients envision a path forward in a multi-channel, multi-platform world.
    View
  • Sra
    Senior Information Architect
    Sra 2002 - 2004
    Washington D.C. Metro Area
    Served as the Lead UX Architect on a development team of about 100 people. In two years, we designed and built two large enterprise web apps and a web site for the Pension Benefit Guarantee Corporation, a financial arm of the Labor Department. Since our work was part of a citizen-facing eGov initiative, the apps we built involved decoding a complex, paper-based process and making it work on the web for older users with less exposure to the web.
    View
  • Euro Rscg
    Information Architect
    Euro Rscg Sep 2000 - 2002
    Washington D.C. Metro Area
    I was one of the founders of the Information Architecture discipline at Circle.com, a Euro RSCG agency acquisition. My colleagues and I pioneered IA methods and processes across a newly globalized company, thereby expanding our new business opportunities in a challenging time.Key clients included Peugeot, Novartis, AOL, and Intel
    View
  • Toby Levine Communications
    Publications Manager
    Toby Levine Communications Aug 1998 - Sep 2000
    Washington D.C. Metro Area
    Served as the manager of a team that concepted and developed multimedia products for such clients as Boston University Medical School, Sylvan Learning Center, International Monetary Fund, and PBS.
  • National Association Of Secondary School Principals
    Publications Manager
    National Association Of Secondary School Principals Aug 1995 - May 1997
    Edited, designed, and produced:- A bimonthly, four-color magazine with a circulation of 145,000 members.- Six newsletters, each with a national circulation of 45,000- A 236-page color catalog of all of the organization's products, services, and events
  • Maryland State Bar Association
    Publications Manager
    Maryland State Bar Association 1994 - 1996
    Baltimore, Maryland Area
    Edited, designed, and produced a monthly, 20-page tabloid with a statewide circulation of 18,000 legal professionalsWorked directly with prominent lawyers and judges to develop and implement educational programs and community service projects Organized an annual Speakers’ Bureau as well as a "Best Legal Journalism" contestWrote press releases and developed relationships with print, radio, and television journalists

Kelley Mcdonald Skills

Information Architecture User Experience Interaction Design User Centered Design User Experience Design Content Strategy Usability User Interface Design Usability Testing User Research Accessibility Digital Strategy Heuristic Evaluation User Interface Information Design Wire Framing Web Strategy Persona Card Sorting Experience Design Web Project Management Axure Mobile Design Site Maps Contextual Inquiry User Scenarios Copywriting Task Analysis Requirements Gathering Project Planning Paper Prototyping Taxonomy Axure Rp Design Thinking Heuristic Analysis Rapid Prototyping Service Design Layout Search Personas Prototyping Sitemaps User Profiling Iterative Design Web Standards Focus Groups Participatory Design

Kelley Mcdonald Education Details

Frequently Asked Questions about Kelley Mcdonald

What is Kelley Mcdonald's role at the current company?

Kelley Mcdonald's current role is User Experience Pro.

What is Kelley Mcdonald's email address?

Kelley Mcdonald's email address is mc****@****bgc.gov

What is Kelley Mcdonald's direct phone number?

Kelley Mcdonald's direct phone number is +157124*****

What schools did Kelley Mcdonald attend?

Kelley Mcdonald attended University Of Baltimore, Loyola University Maryland, University Of Delaware.

What skills is Kelley Mcdonald known for?

Kelley Mcdonald has skills like Information Architecture, User Experience, Interaction Design, User Centered Design, User Experience Design, Content Strategy, Usability, User Interface Design, Usability Testing, User Research, Accessibility, Digital Strategy.

Not the Kelley Mcdonald you were looking for?

View similar profiles

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.