Kelley Mclain Email & Phone Number

Brighton, Co, Us

San Diego, California, United States

- Curate custom itineraries for clients given their requested travel plans, working with a range of budgets, interests, and destinations.- Confirm air and hotel reservations for clients via Sabre GDS- Strong knowledge of preferred luxury suppliers and vast knowledge of worldwide destinations

San Diego, California, United States

- Enable advisors to optimize how they spend their time by assisting with trip research, quote generation and pricing confirmations, itineraries, reservation and amenity confirmations, concierge-like functions (the “above and beyond” stuff), invoicing, and profile maintenance- Provide vacation/OOO coverage for advisors- Assist with leisure travel needs that arise from Cadence Business Travel or Cadence Meeting + Incentive Travel clients

Thousand Oaks, California, United States

- Sold international and domestic travel packages including cruises, land packages, travel itineraries, air, car, and hotel- Shared knowledge and expertise from personal experiences and/or educational study trips- Developed great relationships with members to build referral and repeat business- Made appropriate recommendations to ensure the trip experience is more than expected and tailored to the members expectations

Beverly Hills, California, United States

· Provides unparalleled service to clients by being prompt, accurate, and having good communication· Connects with large industry players in order to make sure my clients have the best service all around the globe· Maintain knowledge of evolving industry· Travels to destinations and properties so I know what to recommend to clients based on first hand experience· Trains new employees throughout their first 6 months with the company

Beverly Hills

· Organize and compile complex travel itineraries · Provide hands on travel support during emergencies · Evaluate and determine alternative solutions to unforeseen circumstances (i.e. weather, delays, etc.)· Created extensive 6 month new employee training program

Beverly Hills

- Provide daily administrative support to high producing travel agent- Book last minute transportation and hotels for clients who call direct over the phone

Greater Los Angeles Area

Part time position · Coordinates day of details to run and execute a seamless event· Supports guests with any questions and/or concerns during the course of the eventEnables me to work with the Event Manager to help run fabulous private parties as well as large scale events for the public. Make coordination with the client on the day of seamless so they can enjoy all aspects that have gone in to it to make their event magic. (i.e. corporate retreats/dinners, weddings, Boo at the Zoo, Zoo Lights, etc).

Denver Metropolitan Area

· Targeted new leads which generated brand new business· Demonstrated the ability to multi task and meet deadlines· Prepared detailed meeting materials which were both customer facing and in house related· Created a unique way to reach out to customers when approaching a milestone within the company; it is now being used widely by the Denver office

Greater Denver Area

Greater Denver Area

· Boosted revenue by determining the peak times to have discounts · Willing to help do more than required in order to finish the job quick and efficiently· Resolved issues with customers that were not happy with a product they previously purchased

Greater Denver Area

· Strong ability to adapt to the situation at hand· GiveSmart technology supervisor at events, trained staff before events· Enhanced the customer experience from the moment they entered the event until the time it ended

Bachelor'S Degree, Sports, Entertainment, & Event Management

Activities and Societies: VolleyballDenver Campus Minors: Leadership Nature and Adventure based Tourism

Education record