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Kelley O’Keeffe, Mba Email & Phone Number
Associate Director, Strategic Partnerships, Full Time MBA, MSBA Programs
at
Full-Time MBA Program - University of Georgia Terry College of Business
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Role
Associate Director, Strategic Partnerships, Full Time MBA, MSBA Programs
Location
Atlanta, Georgia, United States
Who is Kelley O’Keeffe, Mba? Overview
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Kelley O’Keeffe, Mba is listed as Associate Director, Strategic Partnerships, Full Time MBA, MSBA Programs at Full-Time MBA Program - University of Georgia Terry College of Business, based in Atlanta, Georgia, United States. AeroLeads shows a matched LinkedIn profile for Kelley O’Keeffe, Mba.
Kelley O’Keeffe, Mba previously worked as Fractional Chief Revenue Officer (CRO) at Empowered Engagement Consulting and Program Coordinator, Applied Learning, Full Time MBA & MSBA Programs at University Of Georgia - Terry College Of Business. Kelley O’Keeffe, Mba studied at Ibm Global Sales School - Summit Program Hire.
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Full-Time MBA Program - University of Georgia Terry College of Business
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Profile bio
About Kelley O’Keeffe, Mba
I like to design a go to market strategy, manage strategic customer relationships, and drive efficiency in revenue operations supporting it. I'm a change-maker, obsessed with updating processes for simple & smart, polished customer journey.15+ years in Go To Market strategy, strategic client relations expansion of up to $30M highly visible client relationships with a proven record of growth. Last six spent in revenue operations, renewals and optimization of the sales cycle. I've had the opportunity to develop, implement, execute and make more efficient B2B GTM strategies, revenue operations, & renewals improvement in my career while continuing to learn a tremendous amount by having responsibility across the customer lifecycle.In order to put these pieces together and master them, I understood that teaching solidifies knowledge. In order to further master sales and sales operations- I decided to begin teaching it and consulting. I packaged up all the tips, tricks and strategic selling I've learned in my career and founded The Scale School, the #1 membership-based platform supporting business owners specifically in B2B sales through sales training, coaching, expert speakers, and community. I consulted in a fractional CRO capacity for startups who need someone who can make recommendations for efficient sales GTM and Rev Ops setup. I was recently asked by my Alma Mater, UGA's MBA program to take what I’ve done in corporate and apply it to expand corporate partnerships and design our business development operations for scale in order to provide more opportunities for students. In my spare time, I reside in Midtown Atlanta with my husband, lab mix puppy, and volunteer at my local YMCA as a Board Member to support program experiences for families in my area, and serve on The University of Georgia's Women of UGA Alumni leadership council.
Listed skills include Leadership, Information Technology, Consulting, Client Relations, and 44 others.
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Kelley O’Keeffe, Mba's current company
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Full-Time Mba Program - University Of Georgia Terry College Of Business
Website
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12 roles
Kelley O’Keeffe, Mba work experience
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Associate Director, Strategic Partnerships, Full Time Mba, Msba Programs
Fractional Chief Revenue Officer (Cro)
Program Coordinator, Applied Learning, Full Time Mba & Msba Programs
Responsible for the program's expansion of strategic corporate relationships, and developing internal sales enablement processes to support the scaling applied learning programs.
Founder
Virtual program teaching new business owners the fundamentals of B2B go-to-market strategy, customer experience & renewals growth. Providing a roadmap with KPIs, toolkit of revenue operations materials for execution, and community of professional expert resources for ongoing support.
Senior Global Director, Account Management - Global B2B Sales, Customer Experience, Renewals Growth
Responsible for 15% of overall company revenue (~$30M), P&L, generating YOY growth of 10-15%+ in 2019, 2020, 2021 and 35% revenue growth of the key strategic relationships I was responsible for, which included Red Hat & NetApp - Cloud, SaaS & Opensource software companies. Non quota carrying role.Led a global inside sales team of 350+ global resources which generated 400M+ in sales bookings revenue annually for my clients. Results include improvement of global average renewal rates in SMB, Mid market, long tail by 10% in two years (82% to 92%) in 2019-2021. Redesigned the inside selling model from renewal of existing contracts to a lifecycle selling model using a Design Thinking approach tailored for Customer Experience. Improved NPS scores from 6.7 to 9.25 out of 10 within 1 year. Improved customer experience as end customer retention improved by a historic 4% YoY, resulting in $10M in incremental bookings annually.Built a dream team of Global Program Management, Business Analysis, Training and Business Intelligence resources to uncover behavior trends, propensity to spend, and produce actionable insights focused on improving recurring revenue bookings in commercial & enterprise space of my $5B client. Produced historic gains which resulted in the expansion opportunities listed above.ServiceSource at the time was a $195M Tech B2B Sales Services Firm serving SaaS, Cloud & Opensource clients, ~2000 FTEs (Acquired by Concentrix in July 2022)
Apr 2019 - Sep 2022
Global Client Director - Accenture Relationship
About $4B company revenue during my tenure. Developed and partnered with Executive level, strategic relationships at Accenture in order to understand their business; mutually formulating meaningful, tailored engagement with our Analysts. These solutions include insights contributing to more informed decision making regarding product/service innovation, go to market strategy, and positioning & messaging in the era of digital transformation and security consolidation.
Jan 2018 - Mar 2019
Global Client Director - Symantec Relationship
130% of quota, 196.17% Net contracts value increase YOY, 29% product revenue increase YOY, 30% increase in client retention levels YOY in 2017.Lead Symantec client relationship globally. Responsible for becoming expert in my client's business strategy, drivers, goals, initiatives and investment strategy; in order to develop and execute on a global account strategy relevant to these mission critical priorities. Lead a disparate team of 18 remote global Sales Executives, Gartner Consulting, Executive Programs Leaders, Global Events leaders together in order to take our relationship from tactical to solution oriented at the Executive levels. Developing relationships with our Security Analysts, I was able to understand high level trends and work with my client to help them make more informed product innovation, portfolio / M&A investment, go to market, and messaging decisions.
Jun 2016 - Dec 2017
Client Executive - Albertsons & Safeway Relationship
Achieved 196% quota attainment in 1H2015, Achieved 122% overall quota attainment for 2015. Awarded IBM’s 2015 Retail Award for “Think, Prepare, Rehearse” practicesTop 1% hire to be selected out of 10,000 applicants to be trained in IBM's Summit ProgramResponsible for the overall IBM relationship with key IBM Retail client Safeway Albertsons as a Client Executive during their $100B merger. Highly transactional business during a time of emerging security related threats. Represented total IBM portfolio of software, hardware and services. Drove growth of the IBM relationship specifically in the areas of cloud, analytics, mobile, social and security solutions. Lead specialists of independent IBM Brands and business partners to collaborate in efforts to craft new, cohesive solutions such as thought leadership, efficiency and opportunities for enterprise wide innovation and simultaneous cost optimization to address emerging challenges during merger and simultaneous market consolidation and threats to enterprise security.
May 2014 - May 2016
Senior Account Manager
YTD ranking of #2 SAE nationwide. Generated reoccurring weekly revenues of $10-12K. Sole Senior Account Manager in our Georgia office, I was responsible for identifying IT project opportunities, filling exclusive job orders, and work with clients as an exclusive partner. I was also responsible for helping to mentor other Account Managers on our team, and training new Recruiters. Initiated internal IT staffing relationship direct with CIO of new parent company Randstad during our firm's acquisition.
Jun 2011 - Jul 2011
Account Manager
Generating revenue through consistently signing new business with new clients, and managing existing account relationships. Core areas of focus were contract, contract to hire and direct hire technical staffing opportunities.
May 2008 - Jun 2011
Regional Technical Recruiter
As a Southeastern Regional Technical Recruiter, I was responsible for placing Technical talent in permanent, contract and contract to hire positions around the Southeast. My role entailed building relationships with Account Managers in our Georgia, Florida, Texas and Illinois offices in order to understand their technical job requirements; and place candidates in these positions. I spent my time networking with IT professionals in these markets, learned about the technical skills required for each position, screening/interviewing candidates and generating leads for our Account Management teams throughout the Southeast.
Jan 2008 - Apr 2008
3 education records
Kelley O’Keeffe, Mba education
Education record
Ibm Global Sales School - Summit Program Hire
Master Of Business Administration (Mba)
University Of Georgia - Terry College Of Business
B.A., English
The University Of Georgia
FAQ
Frequently asked questions about Kelley O’Keeffe, Mba
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What company does Kelley O’Keeffe, Mba work for?
Kelley O’Keeffe, Mba works for Full-Time MBA Program - University of Georgia Terry College of Business.
What is Kelley O’Keeffe, Mba's role at Full-Time MBA Program - University of Georgia Terry College of Business?
Kelley O’Keeffe, Mba is listed as Associate Director, Strategic Partnerships, Full Time MBA, MSBA Programs at Full-Time MBA Program - University of Georgia Terry College of Business.
Where is Kelley O’Keeffe, Mba based?
Kelley O’Keeffe, Mba is based in Atlanta, Georgia, United States while working with Full-Time MBA Program - University of Georgia Terry College of Business.
What companies has Kelley O’Keeffe, Mba worked for?
Kelley O’Keeffe, Mba has worked for Full-Time Mba Program - University Of Georgia Terry College Of Business, Empowered Engagement Consulting, University Of Georgia - Terry College Of Business, The Scale School®, and Servicesource (Acquired By Concentrix).
How can I contact Kelley O’Keeffe, Mba?
You can use AeroLeads to view verified contact signals for Kelley O’Keeffe, Mba at Full-Time MBA Program - University of Georgia Terry College of Business, including work email, phone, and LinkedIn data when available.
What schools did Kelley O’Keeffe, Mba attend?
Kelley O’Keeffe, Mba studied at Ibm Global Sales School - Summit Program Hire.
What skills is Kelley O’Keeffe, Mba known for?
Kelley O’Keeffe, Mba is listed with skills including Leadership, Information Technology, Consulting, Client Relations, Salesforce.Com, Human Resources, Interviewing, and Revenue And Profit Growth.
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