Kelley Phone, Bba Email & Phone Number

Calgary, Alberta, Canada

After covering a 12 month maternity leave for the previous Product Lead, I was given the permanent Product Owner position. In continuing with the Business Analyst duties, I now lead the Pandell AP application where I drive the product direction by delivering roadmap objectives, plan and prioritize team resources, perform product demos, customer need assessments and proposal development to prospective clients, and keeping projects on track with established timelines.

Calgary, Canada Area

A large part of my role involves working closely with clients as their Implementation Specialist to set up our Pandell Jobutrax software within their organization. This involves kick-off and training sessions, data compilation and set up as well as identifying modifications to clients' current processes to best utilize our software. I also provide constant support to clients during this process to resolve any questions or concerns along the way. Another piece that I heavily focus on day… Show more A large part of my role involves working closely with clients as their Implementation Specialist to set up our Pandell Jobutrax software within their organization. This involves kick-off and training sessions, data compilation and set up as well as identifying modifications to clients' current processes to best utilize our software. I also provide constant support to clients during this process to resolve any questions or concerns along the way. Another piece that I heavily focus on day to day is our Pandell VP Vendor Portal software which requires me to implement new clients as well as support their various vendors who use our software. I analyze the portal usage and work with the team to make our software more user friendly for all. I also test new features, enhancements and fixes before releasing to ensure users are not affected. Show less

Vancouver

I assist the Site Administrator in all tasks to ensure the exam day runs smoothly for the licensing examinations for Pharmacists and Pharmacy Technicians at the Vancouver site. This exam is run simultaneously across multiple sites across the country, so the timelines are very exact as to when we accept candidates to when we release the candidates. I ensure that for each exam, the following items are completed:- The training packages for staff training are created- Uniforms are… Show more I assist the Site Administrator in all tasks to ensure the exam day runs smoothly for the licensing examinations for Pharmacists and Pharmacy Technicians at the Vancouver site. This exam is run simultaneously across multiple sites across the country, so the timelines are very exact as to when we accept candidates to when we release the candidates. I ensure that for each exam, the following items are completed:- The training packages for staff training are created- Uniforms are provided for site staff- Prepare all materials and equipment required on exam day- Purchase food to feed all site staff and candidates- Scan confidential materials into the database- Resolve unexpected problems that occur- Occasionally take responsibility in timing the whole exam day Show less

Vancouver, Bc

I originally started with Colliers in March 2016. After receiving three contract extensions, I obtained a full-time, permanent position with the Acceleration Advisor Development team. The Acceleration Advisor Development Program is an industry-leading training and development program for junior brokers/agents. As I continue to assist the Colliers University team by managing our online learning management system (LMS), I also support the Advisor Development team. Working alongside the… Show more I originally started with Colliers in March 2016. After receiving three contract extensions, I obtained a full-time, permanent position with the Acceleration Advisor Development team. The Acceleration Advisor Development Program is an industry-leading training and development program for junior brokers/agents. As I continue to assist the Colliers University team by managing our online learning management system (LMS), I also support the Advisor Development team. Working alongside the Program Director, Acceleration Advisor Development Program, I track and manage all new program hires, including on-boarding and program orientation while working with the Operations and People Services teams. I manage and coordinate all orientation events, generate monthly reports for senior leadership and key stakeholders, assign and track program participant assignments, tests, and evaluations. I track program participants progress throughout the two-year program, all while coordinating and executing all national event planning initiatives required for the programs meetings and events. Two key accomplishments include reducing costs by building a database within an existing Microsoft program which contains all assignments, progress, coaching comments etc. for over 140 participants. I also worked with Managing Directors and Executives across Canada to build a resource library for all North American employees to access.Lastly, I play a large role coordinating our global broker/agent annual Boot Camp, which takes place in a different city anywhere around the world. Show less

Vancouver, Canada Area

After receiving two contract extensions, I continue to work closely with the Learning Specialist to maintain the newly implemented learning management system. I maintain the global user database, train global contacts to use numerous functions on the learning platform as well as update content and troubleshoot issues that arise. The first contract extension I received was to assist in a variety of tasks in hosting two Global training camps such as managing invitations, securing vendors,… Show more After receiving two contract extensions, I continue to work closely with the Learning Specialist to maintain the newly implemented learning management system. I maintain the global user database, train global contacts to use numerous functions on the learning platform as well as update content and troubleshoot issues that arise. The first contract extension I received was to assist in a variety of tasks in hosting two Global training camps such as managing invitations, securing vendors, submitting visa applications, ordering participant materials and gifts, and organizing transportation.I also create promotional materials and advertisements for monthly live webinars that we hold with a business psychology and people development expert.My contract was extended for a second time to continue working on multiple projects in the pipeline. These current projects require:- collaborating with our global HR contacts- providing technical enhancements and additional features to the learning platform to further expand the user experience- coordinating events Show less

Vancouver, Canada Area

Worked closely with the Learning Specialist to migrate to and implement a new learning platform. I transferred user data, transcript history, on demand classes and course materials from the old platform to the new with extensive use of Microsoft Excel. Additionally I assisted in configuring the settings of the new platform to ensure a better user interface.Immediately after the launch of the new learning platform, I created numerous training documents to be used globally, as well as… Show more Worked closely with the Learning Specialist to migrate to and implement a new learning platform. I transferred user data, transcript history, on demand classes and course materials from the old platform to the new with extensive use of Microsoft Excel. Additionally I assisted in configuring the settings of the new platform to ensure a better user interface.Immediately after the launch of the new learning platform, I created numerous training documents to be used globally, as well as held phone calls to train our advocates in other countries.While working on the migration, I maintained the user and program administration in the old platform as well as hosted live webinars with a subject matter expert. Show less

This location contains a production centre responsible for the production of all blister packages for all BC and Alberta London Drugs Pharmacies. - Operate and maintain Synmed pill packaging robot- Produce blister packs- Train all new staff - Find ways to make the process more efficient- Create formal processes and job aids- Troubleshoot all Synmed issues- Respond to all Synmed inquiries- Provide customer service- Dispense prescriptions, maintain… Show more This location contains a production centre responsible for the production of all blister packages for all BC and Alberta London Drugs Pharmacies. - Operate and maintain Synmed pill packaging robot- Produce blister packs- Train all new staff - Find ways to make the process more efficient- Create formal processes and job aids- Troubleshoot all Synmed issues- Respond to all Synmed inquiries- Provide customer service- Dispense prescriptions, maintain inventory control, order supplies and stock, answer phones, file prescriptions, respond to emails, return expired stock- Have previously traveled to numerous store locations within BC to help fill in for staff shortages Show less

I was an independent consultant for Webtech Wireless and worked closely with the HR Manager. During the four month period, I accomplished the following:- Designed and developed a hiring resource for management use in order to address inconsistent hiring practices- Conducted an extensive industry and organizational analysis to determine the external and internal factors that affect the organization- Provided the client with multiple recommendations to address the issue-… Show more I was an independent consultant for Webtech Wireless and worked closely with the HR Manager. During the four month period, I accomplished the following:- Designed and developed a hiring resource for management use in order to address inconsistent hiring practices- Conducted an extensive industry and organizational analysis to determine the external and internal factors that affect the organization- Provided the client with multiple recommendations to address the issue- Provided the client with a built-ready solution for easy implementation into the organization- Demonstrated professionalism during client meetings and maintained a strong relationship with the client after the completion of the project Show less

Bachelor’S Degree, Human Resource Management

Bba Human Resource Management, Business Management Diploma