I am a program/project manager working in both Agile and Waterfall with extensive expertise in IT operational responsibilities, including ITIL process implementation and ownership with certification. I have been particularly effective in saving IT money and reducing cost of ownership, reducing headcount and increasing headcount productivity for over 19 years at Intel Corporation and now in the healthcare industry. I am highly skilled at the entire process of identifying and defining business and process problems, developing necessary solutions and pushing those solutions through change and then release to production. It is common for me to work several projects simultaneously bringing resources together, gathering requirements, development and testing proceeding to production and finally quality assurance.