Kelley Higgins Email & Phone Number

Detroit, Michigan, United States

Detroit, MI

Detroit, MI

• Assist the Catering Manager in several aspects of the operation
• Creating itemized cost estimates reflecting event specifics
• Creating proposals to include all information detailed in meetings
• Pull inquiries from sources including ISAC, Wedding Wire, the Knot and general hotel email.o Contact inquiries, providing detailed information of offered services
• Create/revise floor plans leading up to event
• Field phone calls and field inquiries

Birmingham, MI

Responsible for all events on the premises involving food and/or beverage. Ranging from special events such as weddings to business meetings to Club functions involving Tennis, Swimming and Golf activities.- Coordinated and directed the planning and implementation of all events. Giving tours, booking, creating contracts, planning the set up as well as.

Lansing, Michigan Area

Creating account bookings and contact information for new clients through the software Delphi.Working closely with the Chef and Catering Sales Manager to create and edit Banquet Event Orders.Comparing LEPFA prices and services to stay ahead and informed of what the surrounding competitor's are offering. Contacting and meeting with clients to listen to.

Represented the face of the residence halls to 400+ students by welcoming them, moving them in and out using RHS systems, and serving their needs.Sorted and delivered mail to hall residents daily, answering questions, providing directions and currency exchange.Trained new hires the main duties of position in order to continue consistent service..

Lansing, Michigan Area

Assisted communications director in preparation and overseeing of event coordinationResearched speakers, vendors, decor for various eventsContributed to RD I Do Wedding Boutique BlogWorked within community to gather an abundance of auction items for the Hospice of Lansing Fundraiser

Richland, MI

Worked in fast pace convenience restaurant with team to serve customers as quickly and efficiently as possible. Banquet server for weddings, consisted of setting up and taking down arrangements, serving multiple course meals.Assisted in off-site catering event.

Experience in housekeeping, meal preparation & serving. Hosting open house/reception, and miscellaneous guest services.

Bachelor Of Arts, Hospitality Business

Activities and Societies: Professional Conventional Management AssociationScotland Study Abroad Summer 2010: International Management.

Education record

Activities and Societies: Editor in Chief of Central News Active member in National Honor Society -Organized fundraising with area schools.