Kelli Arroyo Email & Phone Number

Ogden, Utah

• 𝐄𝐯𝐞𝐧𝐭𝐬 𝐂𝐨𝐨𝐫𝐝𝐢𝐧𝐚𝐭𝐨𝐫
• Planned and executed multiple conferences and events, negotiating and coordinating details with hotels and event venues to ensure a seamless experience for attendees, increasing attendance numbers by 45%.
• Developed and maintained consistent branding for events, creating a cohesive and professional image across all marketing materials, leading to higher brand recognition and customer loyalty.
• Coordinated flights and… Show more 𝐄𝐯𝐞𝐧𝐭𝐬 𝐂𝐨𝐨𝐫𝐝𝐢𝐧𝐚𝐭𝐨𝐫
• Coordinated flights and transportation for attendees, minimizing logistical challenges and maximizing convenience for attendees.𝐌𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠 𝐂𝐨𝐨𝐫𝐝𝐢𝐧𝐚𝐭𝐨𝐫
• Managed and maintained 6 committee groups, overseeing all planning, agenda creation, member invitations, and follow-up communications.

Brigham City

• 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 𝐨𝐟 𝐈𝐧𝐭𝐞𝐫𝐧𝐚𝐥 𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬
• Implemented and improved internal and external processes and procedures, which boosted efficiency and productivity across the organization by 35%.
• Provided strong leadership to the administrative team, supervising and managing the order entry process, and tracking of orders via EDI, ensuing timely and accurate processing of orders.
• Integrated EDI with new and current retailers, to improve communication… Show more 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 𝐨𝐟 𝐈𝐧𝐭𝐞𝐫𝐧𝐚𝐥 𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬
• Integrated EDI with new and current retailers, to improve communication and collaboration with business partners.𝐇𝐑 𝐀𝐬𝐬𝐢𝐬𝐭𝐚𝐧𝐭
• Created and compiled all new hire paperwork and ensured distribution to all new hires, ensuring a smooth and efficient onboarding process for new employees.

Salt Lake City, Utah, United States

• Supervised the administrative team and managed the order entry process including the receipt, entry and tracking of orders through fulfillment and submission of the order to billing for invoicing.
• Ensured team motivation and productivity by providing guidance and support.
• Conducted regular team meetings to ensure company goals and requirements are being met and that overall workflow continues to operate in an efficient and prompt manner.
• Managed… Show more
• Managed and processed orders and samples for the administrative team, ensuring that all orders were entered into the system and submitted to manufacturers on a daily basis, and that all item receipts, order.

Layton, Utah, United States

• Organized and coordinated office operations and procedures, to improve organizational effectiveness and efficiency.
• Supervised the efforts of the Accounts Receivable department to ensure timely and accurate collection of payments.
• Implemented QuickBooks to record customer accounts, Accounts Receivable, Accounts Payable, and reconciliations, achieving a 50% reduction in errors and a substantial increase in department productivity.

Ogden, Utah, United States

• Managed a team of 8 direct reports and 10 indirect reports, overseeing their training and development to improve performance and the customer experience.
• Collaborated with Dillard's and Clinique management on consultant recruitment, selection, and retention, as well as new hire orientation, leading to an effective and highly skilled consultant team.
• Worked with education managers to coach and develop the skills of the consultant team, enhancing… Show more
• Worked with education managers to coach and develop the skills of the consultant team, enhancing product knowledge and sales techniques. Show less

Utah, United States

• Assisted the store owner in the daily operations of the store and took on specific tasks and duties to support the workload of other team members and ensure customer satisfaction.
• Oversaw customer service efforts, made bank deposits, and secured the store at close, ensuring the safety of the store and its assets.
• Designed and created store displays and presentations, attracting customers and generating sales.
• Managed public relations events… Show more
• Managed public relations events, coordinating fashion shows, booking venues, and assisting models, enhancing the store's image and promoting its brand. Show less

Ogden, Utah, United States

• Coordinated the administrative tasks of a diverse team, including scheduling, data entry, and customer service, improving productivity and customer satisfaction.
• Implemented a new scheduling system for customer appointments that reduced waiting times and improved the accuracy of the scheduling process.
• Streamlined the payment process by introducing new payment methods to improve the accuracy of financial records.

Newport Beach, California, United States

• Provided excellent customer service by proactively greeting customers and offering product advice, driving a positive and memorable shopping experience for customers.
• Efficiently managed financial transactions by operating the cash register and issuing refunds or exchanges, ensuring accurate and timely handling of transactions.
• Maintained strong knowledge of all store products and promotions, allowing for a consultative approach to help customers find the… Show more
• Maintained strong knowledge of all store products and promotions, allowing for a consultative approach to help customers find the products that best fit their needs. Show less

Bachelor'S Degree, Business Administration & Marketing

Graduated with a Bachelor of Science in Business Administration, Marketing. This degree focuses on the critical skills needed to thrive.

Associate'S Degree, Merchandise Marketing

General Studies, General Studies