Kelli Becker Email & Phone Number

Texas, United States

Dallas/Fort Worth Area

Dallas/Fort Worth Area

• Oversee customer service/administrative staff• Development & implementation of company training manuals• Liaison with customers/internal staff• Billing/month reports/Quick Books

Dallas, Tx

• Oversee training department & staff• Development & implementation of company training programs to ensure brand consistency• Liaison with Franchise Operators providing coaching & feedback• Oversee all training platforms

Dallas, Texas

Health & Wellness business consultant. Managing medically based health & wellness fitness centers - assessments, budgeting, programming, marketing & personnel.

San Antonio, Texas Area

• Directs, manages/coordinates regional support personnel to ensure efficient workflow and quality support for Corp. Payroll, HR, Training, Asset Protection, Marketing and Operations. Develops or modifies procedures/practices. Identifies resource requirements, plans and staffs office accordingly. Provides for ongoing development of administrative support staff.• Provides financial expertise for the region in the areas of trend analysis, forecasting, variance analysis, and budgeting. Evaluates value versus cost factor, identifies areas of improvement, and makes recommendations to management/regional team. • Plans and manages region administrative budget; advises and consults on these expenditures. • Partners and consults in regional strategic planning meetings and implementation of tactics to achieve Region/systems goals. Partners in coordination with the regional management team to develop plans and goals, establish targeted dates for completion, and monitor results/improvement.• Manages the operation of the facility and equipment across multiple states, including: acts as primary contact with property management for maintenance, problem resolution, security, and adherence with lease terms; assesses space requirement via input from department heads; determines office layout. Main liaison with numerous corporate departments. Partners with regional/CSC staff to ensure achievement of regional and corporate strategies. • Partners with Divisional Vice President and serves as the primary liaison to the Corporate Support Center, Regional Department Heads and Area Coaches/Region Franchise Directors. Maintains project timelines, calendars and travel arrangements. Approves invoices/expense reports. Compiles presentations for Regional/Divisional meetings as well as participates/presents.• Reorganized the administrative staff functions for the company resulting in significant cost savings

• Supervised accounting clerk staff of 15.• Full general ledger/profit & loss/payroll/capital expenditures planning responsibility for 310 restaurants.• Office Manager for local region office. Supervised administrative staff.• Supported the Regional Vice President/HR Manager/Regional Franchise Director.