Assistant Account Manager - Employee Benefits
Current➢ Develop a project plan that outlines tasks, timelines for new group implementations, renewals and open enrollments.➢ Provide support to the Eligibility Assist and Employee Navigator teams in addressing inquiries for more than 140 clients.➢ Help establish policies and procedures to ensure accurate and timely processing.➢ Collaborate with service teams and carriers to establish online enrollment processes.➢ Manage carrier portal access and train team members on efficient processing within the portals.➢ Foster effective communication among service teams, carriers, and leadership. ➢ Download and format employee census data using VLOOKUP functions in Excel.➢ Request and download reports and renewal documents from insurance carriers.➢ Designed PowerPoint presentations, guides, brochures, and interactive enrollment applications.➢ Manage and train team to complete Compensation Transparency Disclosures for Cobroker accounts.