Kelli Duerr Email & Phone Number

Ponte Vedra Beach, Florida, United States

Jacksonville, FL

• Compilation and production of expense reports for President/Principal’s personal Wells Fargo Credit Card along with personal Amex card.
• WEX Gas Card – Create monthly expense report for over 70 employees
• Make travel arrangements for President (including President’s Family) and up to 10 others in the corporation as needed: booking domestic and international flights, reserving rental cars and booking hotels
• Create detailed calendar events with flight segments, car and hotel confirmations
• Greets and interacts with customers, vendors, visitors and employees at front desk
• Orders lunches for team/client meetings

• Made travel arrangements for staff of more than 15; booked flights, reserved rental cars and booked hotel rooms for out of state training and conferences equaling $300,000 annually in-flight costs alone
• Created detail calendar event with flight segments, car and hotel confirmations
• Facilitated special events held at ImageTrend
• Greeted and interacted with clients, vendors, visitors and employees at the front desk
• Assisted with all aspects of general office coordination
• Acted as the first point of contact for phones/transfer to appropriate staff

• Answer, screen and transfer calls on a multi phone line for a staff of 19
• Greet clients and vendors offering them a beverage
• Scan documents to the computer data base
• Schedule conference rooms and keep them clean
• Schedule vendors for computer and phone repairs
• Maintain and keep stocked all office products and place orders when low

• Market Rate
• Managed telephone inquiries, emails, filing, scanning, setting appointments, showing and renting homes, process move-ins/move outs
• Executed new leases and renewals
• Enrolled residents into a Rent Recovery if a payment agreement for delinquent rent was not secured when they moved out
• Coordinated all aspects of maintenance with the appropriate staff/vendors, ensuring projects were completed in a timely and cost-efficient manner
• Interviewed, hired and terminated and managed a team of 3; trained maintenance and caretakers as required on specific tasks, job practices and procedures to improve/maintain the performance level of the employees.

• Trained maintenance and caretakers as required on specific tasks, job practices and procedures to improve/maintain the performance level of the employees.
• Coordinated telephone inquiries, appointments, showings of rental units, set-up rent renewal, re-certifications, increase and late notices
• Conducted move-in and move-out inspections of units to determine applicable charges for damages, conducted inspections to determine market readiness and implemented high quality standards of cleanliness and aesthetic.
• Ensured that customer expectations were met/exceeded; immediate resolution of issues
• Operated within monthly budget set by the company.
• Maintained compliance with all on-site requirements of the Section 42 Tax Credit Program and the organization’s established policies and safety measures

• Managed a team of 6 company employees
• Conducted property inspections regularly, walking the buildings and grounds
• Accountable for showing property to prospective tenants and maintained consistent occupancy rates
• Assisted caretakers with month end cleaning of apartment turns
• Wrote up and closed out all work orders when completed by maintenance
• Conducted move-in and move-out inspections of units to determine applicable charges for damages, conducted inspections to determine market readiness and implemented high quality standards of cleanliness and aesthetic.

• Processed purchase orders and daily receipts.
• Trained new and temporary employees; delegated responsibilities and duties.
• Processed outbound shipments for UPS.
• Received, tracked, and distributed materials, supplies, and equipment with motorized pallet jacks.
• Methodical warehouse organization; coordinated ordering of new inventory

• Processed purchase orders and daily receipts.
• Processed outbound shipments for UPS.
• Received, tracked, and distributed materials, supplies, and equipment with motorized pallet jacks.
• Methodical warehouse organization; coordinated ordering of new inventory

General, 3.5

Education record