Kelli Fielden Email & Phone Number

Denver, Co, Us

Houston, Texas, United States (Headquarters) - Remote

 Responsible for helping with program objectives, including Financial and Operational performance goals, ROI per client, margin and profitability Monitor KPIs to ensure business continuity and identify issues early to develop interventions to overcome them Deliver performance reports to executive management and assist client services as SME to ensure client satisfaction Identify trends through market / client data and create opportunities to help generate revenue Work with clients, medical directors and other internal teams to build new programs Define specs and scope documents for new programs or program updates Assist with project plan and monitor program implementations with clients and strategic partners Own program communications, status reports, and analysis models for the purposes of assisting the sales and marketing teams with prospective client analysis or providing updates to existing clients  Key collaborator in the programs team, and provide direction to the team members to drive innovation and deliver first-rate programs/products

Denver, Colorado, United States

 Obtained all new State DOI Licensure and Credentialing for entire organization and maintained licensure revalidation of existing licenses Leveraged my advanced excel skills to build and deliver new organizational tools for internal departments including senior leadership, physicians, clinical programs, customer service provider relations, and clients Utilized existing data to analyze and develop additional tools for senior leadership to enhance productivity, measure KPIs and overall staff performance, to ensure contractual compliance Provided analysis, recommendations, and tools to clinical leadership for improvement of clinical quality assurance auditing and tracking Defined specifications, scope and assisted with implementation of a system upgrade for the provider relations team to enhance functionality and create internal efficiencies Lead client meetings to discuss current program objectives and identify potential program enhancements  Designed and conducted more than two-hundred live webinars to educate providers, clinicians and clients on system functionality and program requirements, resulting in increased internal efficiencies through increased first round approvals Served as an internal and a client liaison to identify potential clinical program enhancements based on provider feedback data Managed appeals for our client, the Colorado Department of Healthcare Policy and Financing, including serving as the primary contact for new appeals, reporting, managing appeals scheduling for physicians, and provision of associated documentation related to the appeal request

Denver Metropolitan Area

* eQHealth was obtained via acquisition by Kepro in Oct 2021 - see job experience listed above

Greater Denver Area

Stonetown Capital Group is a Denver based real estate investment firm currently focusing on yield driven opportunities. The principals of Stonetown have deep real estate private equity experience both domestically and abroad and are focused upon building a top tier investment group. The company has raised over $125 million in private equity capital since inception. POSITION SUMMARY:Operations Manager - May 2014 - Jan 2019 Promoted to Operations Manager on a stabilized portfolio of assets comprised of 2,000+ units Successfully leading and growing a dynamic team resulting in significant year on year revenue growth  Oversight of multiple locations and 55+ employees including: Regional Property Managers, Analyst and Administrative personnel. Spearheading the integration of asset data management from multiple spreadsheets to a centralized real-time resident software database Consistently identifies areas for business process improvement and creates efficiencies Develops and oversees all processes related to our mobile home inventory movements and ensuring we are in compliance with state titling & licensing policies Research intensive role as we expand in to new markets and build/map processes and training materials for the team Obtains over 100 mandated licenses and manages all annual renewals by securing insurance certificates, bonds, and scheduling inspections to meet all state specific requirementsPurchasing Manager – Oct 2013 – May 2014 Implemented a new initiative on the management of $12 million annual tax obligations on our assets resulting in measurable reduction of man hours and eliminating penalties and interest  Managed all home buying and sales transactions and run weekly reporting used to update investors on company performance Builds ad-hoc reports to track inventory from readiness to occupancy; quickly run audits/identify exceptions Supervised the execution of title transfers of all home inventory and vehicle fleet

Greater Denver Area

American Residential Communities is one of the largest operators of manufactured home communities in the country, managing over 350 properties comprising 54,000 home sites in 22 states.Purchasing Team Manager – 2011-2013  Managed an annual $12 million capital asset budget and did monthly performance analysis of actual $$ vs. budgeted Managed our team of Capital Asset Managers through extensive excel reporting and auditing Managed the Construction Manager on execution of community rebuild projects and repair & maintenanceContract Administrator – 2008-2010 Generated legal contracts for vendors doing work for the entire company portfolio nationwide Implemented strategies to attract residents and retain occupancy through incentives programs Ran consistent audits of Vendor Insurance records to protect company from any liabilities or ensuing law suitsPurchasing Specialist/Inventory Control – 2003-2007 Identified and negotiated on any available homes for sale (repos, resident sales) to retain used inventory vs having to replace with brand new assets (hence saving the company measurable $$) Managed our abandoned & organic home inventory (day to day operations as well as reporting), from refurbishment to demo decisions Issued purchase orders to control all nature of company spend from bid stage to project completion/invoicing

Greater Denver Area

Office Manager/Mortgage Specialist  Coordinated with 5 Independent Loan Officers in the pursuit and due processing of mortgage loans. Developed marketing strategies to maintain/nurture relationships with clients, realtors, and financial planners. Maintained A/P and A/R tracking systems and assisted with Appraisal and Commission cash flow.