Kelli Joyner (also known as K. Joyner), graduated from the University of Michigan-Dearborn with a B.S. Degree in Industrial & Systems Engineering. She retired the end of 2000 as a Vice President (VP) of Industrial Engineering from UPS. Problem-solving, effective leadership and strong written communications skills were the characteristics that set Kelli apart from her peers, resulting in eighteen years of VP-level experience during her close to thirty-six years in industrial engineering with the company. As a writer, she was drawn to great stories in both books and films as far back as she can remember and knew she wanted to pursue a writing career at some point.Her first book, “Unimaginable Loss…Godly Transformation” was released in August of 2023. It is a memoir that recounts her childhood, her personal story of loss and includes a guided grief journal. In 2024, Kelli wrote two novels that are awaiting representation and adapted one into a screenplay.“I Don’t Think So!” is Kelli’s debut children’s book that will be released December, 2024. She plans to expand it into a series, focused on instilling positive character traits and self-confidence in young children. Kelli resides in an Atlanta suburb, along with her husband. They have two children who are both attending college.
Self-Employed
-
AuthorSelf-Employed Jan 2023 - PresentAtlanta, Georgia, United States
-
Retired Vp Of Global Industrial Engineering TransformationUps Dec 2017 - Dec 2020Atlanta, Georgia, United StatesLed an industrial engineering team responsible for identifying and implementing multiple transformation-related initiatives for UPS's Global Industrial Engineering function. -
Vp Of Industrial Engineering - Work Measurement, Development & Training And AnalyticsUps Mar 2007 - Nov 2017Atlanta, Georgia, United StatesLed three Corporate Industrial Engineering departments responsible for work measurement development and implementation, training development and implementation, people development and reporting, and analytics. -
Vp Of Industrial Engineering - Call CentersUps Apr 2005 - Feb 2007Atlanta, Georgia, United StatesLed a UPS industrial engineering department responsible for call volume forecasting to determine staffing requirements, Network Operating Center (NOC) management, telecommunications, financial planning, buildings & facilities, and re-engineering to reduce call time. -
Vp Of Industrial Engineering - Center Of The FutureUps Jan 2003 - Mar 2005Atlanta, Georgia, United StatesLed a Corporate Industrial Engineering project team responsible for increasing efficiency and reducing expenses in the US Domestic Small Package centers. -
Package Division ManagerUps Jun 2002 - Dec 2002Wisconsin, United StatesLed the management, driver and full-time/part-time employees responsible for the daily load/unload, delivery, pickup, and transportation operations within a package division of the Wisconsin District of UPS's US Domestic Small Package Business Unit. -
Director Of Industrial Engineering - Wisconsin DistrictUps Jan 2000 - May 2002Wisconsin, United StatesLed the UPS Wisconsin District Industrial Engineering Department, responsible for work measurement, forecasting, operational planning, improvement & support, facility planning, and technical support. -
Director Of Industrial Engineering - Alabama DistrictUps Sep 1998 - Dec 1999Alabama, United StatesLed the UPS Alabama District Industrial Engineering Department, responsible for work measurement, forecasting, operational planning, improvement & support, facility planning, and technical support. -
Director Of Industrial Engineering - Corporate OfficeUps Jun 1996 - Aug 1998Atlanta, Georgia, United StatesAssisted with the re-design of UPS's Corporate Industrial Department to align with the operational structure of the organization. Led the re-design of the US Domestic Small Package operational planning tool. Part of a team focused on increasing the efficiency of the US Domestic Small Package operations. -
Industrial Engineering Manager - Service RecoveryUps Nov 1994 - May 1996Atlanta, Georgia, United StatesThe industrial engineering member of a special assignment team responsible for improving service recovery processes for UPS customers. -
Industrial Engineering ManagerUps Jun 1992 - Oct 1994Detroit Metropolitan AreaManaged various sections of the industrial engineering department in Metropolitan Detroit; focused on increasing efficiency within the district operations and staff functions. -
Industrial Engineering Supervisor - Time Study & Staff FunctionsUps Jul 1987 - May 1992Detroit Metropolitan AreaConducted and implemented package driver time studies, and improved the efficiency of IE staff functions. Completed a 3-month special assignment focused on improving customer satisfaction, while working from the UPS corporate office (located in Greenwich, CT at the time). -
Part-Time Supervisor - Industrial Engineering & Air OperationsUps Sep 1985 - Jun 1987Detroit Metropolitan AreaSupervised the industrial engineering hub load auditing process to improve service and manage the hub operations. Also, supervised the Next Day Air operations at Detroit Metropolitan Airport during the early years of the launch of UPS Next Day Air service. -
Industrial Engineering Administrative AssistantUps Jun 1985 - Aug 1985Detroit Metropolitan AreaResponsible for researching the cause and assigning hub missorts to the appropriate hub sort to improve service. Completed other administrative duties
Kelli Franklin-Joyner, Mba Education Details
-
Industrial & Systems Engineering -
Business Administration And Management, General
Frequently Asked Questions about Kelli Franklin-Joyner, Mba
What company does Kelli Franklin-Joyner, Mba work for?
Kelli Franklin-Joyner, Mba works for Self-Employed
What is Kelli Franklin-Joyner, Mba's role at the current company?
Kelli Franklin-Joyner, Mba's current role is Kelli Franklin-Joyner, also known as K. Joyner is an author of novels and children's books..
What schools did Kelli Franklin-Joyner, Mba attend?
Kelli Franklin-Joyner, Mba attended University Of Michigan-Dearborn, Mercy College.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial