Kelli Gray Email & Phone Number

New York, Ny, Us

New York, Ny

Lead global team to create and deliver high-quality technology training programs and communication campaigns impacting 18,000+ staff around the world. Partner with internal department leads and stakeholders to develop and deliver diverse communication strategies on new business processes and technology initiatives, driving effective change management across the organization.

Recruited and built global team of five; overseeing training and change management strategies for multiple system rollouts, including Box, MS Teams, MS 365, ERP system (D365), Cybersecurity awareness, and new company Intranet. Launched new global IT communications strategy including monthly newsletters, digital content, town halls, and targeted stakeholder communications on latest technology initiatives and business process changes.

Led pilot and global training rollout of new cloud-based data measurement tool, supporting field staff across 6 countries. Partnered with HR to build and launch a new hire onboarding program and Learning Management System (LMS). Defined strategic plan to build training capacity within IT and elevate global communications.

New York, New York

Led training design, development and delivery for new business system rollouts, product enhancements, and change management communications. Collaborated with business leaders, Product Development team and Subject Matter Experts to design and deliver custom training solutions, improving Sales proficiency. Partnered with external vendors to supplement key capability knowledge gaps.

New York, Ny

Led training initiatives for leading international book publisher. Designed, developed and delivered training programs related to new business system product releases, process changes and knowledge management. Integrated a blended learning approach using eLearning, virtual and instructor-led training. Prepared and executed company wide communications. Led external vendor management, negotiating contract terms to ensure optimal services and profitability of training programs. Partnered with HR to manage new hire onboarding and employee development.

Needham, Ma

Managed and delivered training initiatives on behalf of leading global enterprise search software (SaaS) firm acquired by Microsoft. As initial education team member, launched FAST University and developed curriculum used to train hundreds of commercial clients, with program later sold as stand-alone service. Managed program for 750+ employees and thousands of clients, leading a global team and delivering training throughout worldwide offices in Boston, San Francisco, London, Oslo and Sydney.

Boston, Ma

Developed and conducted instructor-led training courses for enterprise resource planning software firm acquired by SSA Global. Developed 15+ programs, training 400+ commercial clients on enterprise software and business solutions. Managed team to ensure training deliverables were met. Taught formal classes at EXE University, conducting lectures and instructional sessions at client offices nationwide. Consistently ranked as top corporate trainer, earning highest student evaluation scores among all instructors at EXE.