Kelli Hess Email & Phone Number

Johnson City, Tennessee Area

Provide couples counseling to adult students; counsel individual clients, including international students, undergraduate students, graduate students, doctoral students, and non-traditional students experiencing a wide variety of clinical issues; engage and consult with other mental health professionals in weekly seminars on clinical issues and theories such as suicide assessment and crisis training

Johnson City, Tennessee Area

Provide customer service and satisfaction; answer phone calls and take messages; maintain a clean and organized work environment

Johnson City, Tennessee

Counsel young adult individuals, older adult individuals and couples; develop treatment plans with clients; review of tape scripts with supervisor for improvement of counseling skills; consult with supervisor and other counselors-in-training

Johnson City, Tennessee Area

Advise undergraduate learning support and undeclared students for classes and choosing a major; coach and teach students time management skills, study skills, and note-taking strategies, along with coping methods for stress and anxiety; collaborate with other academic coaches and advisors to enhance student coaching plans

Johnson City, Tennessee

Provided supportive counseling for clients individually and in a group setting; wrote case notes for individual sessions; cooperated with supervisor and other practicum students

Coeburn, Virginia

Observed counseling sessions of male offenders detained in the minimum security prison; sorted and filed paperwork; assisted with organizing holiday programming for offenders and their families

Norton, Virginia

Answered and appropriately transferred phone calls and responded to emails in a timely fashion; completed and filled out paperwork for each client; volunteered at local community Family Crisis thrift stores; organized advocacy program brochures

Norton, Virginia

Learned and practiced management skills in a fast-paced, customer-service environment; trained new employees and supervised trainees; ensured quality customer service and satisfaction

Wise, Virginia

Provided customer service and ensured customer satisfaction; trained employees and supervised trainees; referred customers to outside services

Education record

Bachelor Of Science (B.S.), Psychology, 3.96

Activities and Societies: Alpha Phi Sigma: Treasurer, Psi Chi: Vice President, Order of Omega: Treasurer, Gamma Sigma Alpha, Delta Epsilon.

Bachelor Of Science (B.S.), Criminal Justice And Corrections, 3.96