Kelli Klapatch Email & Phone Number

Madison Wisconsin Area

• Oversee HR support for most of the corporate side of the business (1200+ employees). Provide direction for internal employee communications. Support international HR colleagues as needed.
• Manage a team of three HR Generalists (Business Partners) and one HR Coordinator. Provide coaching and feedback to develop their business partner skill sets.
• Conduct all business partner duties for respective business units (IT, sales, customer service, international distributor business, and legal). Includes employee relations resolution, workforce and succession planning.
• Maintain an effective level of literacy about the business unit, its plans, and its culture.
• Lead global Great Place to Work survey administration, result communication, and best practice creation to increase employee engagement and ensure Trek is an employer of choice.
• Drive process improvement throughout HR practices by leading bi-weekly strategy sessions on various topics such as onboarding, offboarding, and employee recognition. Manage projects to completion.

Madison, Wisconsin Area

• Performed HR business partner duties. Met regularly with senior leadership and management of respective business units. Provided day-to-day performance management and employee engagement guidance (coaching, counseling.
• Provided guidance and input on business unit restructures, workforce planning and succession planning, through Trek’s People Planning process.
• Managed and resolved complex employee relations issues. Conducted effective, thorough, and objective investigations.
• Led global Great Place to Work survey administration, result communication, and best practice creation to increase employee engagement and ensure Trek is an employer of choice.
• Maintained in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partnered with the legal department.
• Assisted international employees with expatriate assignments and related HR matters.

• Performed HR business partner duties. Met regularly with senior leadership and management of respective business units. Provided day-to-day performance management and employee engagement guidance (coaching, counseling.
• Provided guidance and input on business unit restructures, workforce planning and succession planning, through Trek’s People Planning process.
• Developed Great Place to Work initiatives, conducted compensation reviews, employee surveys, created training guides and process documents.
• Developed and executed recruiting plans. Conducted regular follow up meetings with hiring managers.
• Worked with the team to continuously improve how Trek sourced candidates and filled positions.
• Conducted phone screens and in-person interviews.

• Performed data entry and management of employee information in the HRIS system and personnel files for the life cycle of the employee.
• Assisted with preparing and maintaining all internal HR communications, policies and documents.
• Maintained company organizational charts and employee directory information.
• Provided customer service and support to employees related to payroll, benefits and general company questions.
• Managed various programs such as service awards, scholarship awards and monthly birthday meetings.

• Served as the sole Human Resources contact in the United States.
• Provided guidance to managers regarding performance management. Recommended an appropriate course of action. Participated in termination meetings.
• Coordinated recruitment efforts with hiring managers for all personnel needs. Created job postings, attended career fairs, and worked with agencies. Reviewed resumes, created interview questions and conducted phone.
• Coordinated new hire orientation and onboarding. Facilitated meetings with new staff and various departments.
• Created a SharePoint site that housed all pertinent Human Resources information.
• Administrated benefits: worked with brokers and analyzed options during renewal, communicated and trained employees on all changes.

Madison, Wisconsin Area

Responsible for recruitment of various positions. Screened resumes and applications. Scheduled and conducted phone screens and on-site interviews with the hiring manager.Coordinated various sections of orientation. Met with new hires to assist in completion of new hire payroll and benefit paperwork.Facilitated all federal and state mandated leaves (FMLA.

• Printed and logged all applications and resumes.
• Created job postings, screened resumes for various positions. Conducted reference and background checks.
• Compiled new hire payroll, benefit and orientation packets. Assembled supervisor guidebooks.