Developed project plans, identify risks, and manages deliverables for projects, while ensuring compliance with contract requirements.• Communicated project issues, and present resolutions and recommendations to plan leadership and shared service partners.• Coordinated Medicaid submissions for NCQA components QI-5 and QI-6, which contributed to three-year accreditation award.• Single point of contact for staffing needs, including submissions for new staff, weekly HR reports and status meetings, presentations to executive leadership and capacity planning• Health Services point of contact for Compliance related to care coordination contract deliverables and adhoc requests from state and federal agencies.• Managed health services related organizational documents, including multi-dimensional organizational charts, and business continuity plans.• Provided technical writing support to health services leadership during development of Medicaid Model of Care, Annual Reports, Program Descriptions and Evaluations.

Sole administrative support to Senior Vice President and 6 Managers. Managed office and facilities management for up to 60 employees.• Managed Actuary department’s project plan and deliverables related to pricing development and project rollout for Ambetter’s exchange products.• Coordinated daily meetings to ensure risks were identified and contingency plans developed.• Managed internal and external meetings, including facilities rental and set up, catering, and additional logistics.

Chief of Staff to the Chief Executive Officer during implementation of initial Integrated Care Program contract. Provided executive and strategic resource support to the Chief Medical Officer and the Health Services Department leadership.• Developed and implemented processes and procedures related to new hiring training, onboarding, and other operational tasks.• Transcribed meeting minutes from Board of Directors meeting and 4 additional committee meetings to ensure compliance with contract requirements.

Sole project support to Project Manager and team of 6 nurse consultants for Quality Improvement Organization• Reviewed documentation collected during reviews for compliance specific to administrative guidelines of the HCBS program; submits summary and findings reports to HFS on a weekly basis.• Assisted management with the development of internal processes to enhance staff efficiency.• Coordinated reviews of 500 individual records within over 200 agencies throughout state of Illinois.• Created annual team training manuals meeting state JOC rules, as well as contract requirements for HCBS program.

Executive assistant to President and Executive Recruiters for Chicago based banking recruiting firm.• Managed client communications and scheduling system, which tracked candidate information and interviews.• Created presentation submitted to new clients in effort to generate new business.• Maintained master database of all client contact information, as well as various status reports.• Wrote job descriptions and created postings on three major internet websites and submitted resumes to clients for recruiters.

Used SAP enterprise solution software for administering and maintaing contract, financial reporting and invoice information for 13 offices nationwide.

Sole Human Resources representative for a 60-person satellite office of a Texas based company that provided automated insurance claim automation and reporting tools.

Assisted the President and five Departmental Directors of a consulting firm that specialized in electronic business applications. .

Provided direct support to the Operations Manager and Professional Development Managers in daily Human Resources related tasks and special projects upon request. Primary responsibilities included calendar maintenance, management of the salary increase and delivery assurance status report processes; maintenance of the operations database with employee information for over 400 consultants, manipulation of data for ad hoc reporting, payroll and benefits administration and event coordination.