Orchestrated and ran monthly acquisition of new employees to numerous job requisitions within the company, while operating one of the most strategically important Chase branches. Achieved operational excellence through an intimate understanding of corporate initiatives and federal guidelines.Increased branch profitability and built trusting team with operational excellence, genuine team communication, and family like mentality. Drove corporate initiatives with Daily Downloads… Show more Orchestrated and ran monthly acquisition of new employees to numerous job requisitions within the company, while operating one of the most strategically important Chase branches. Achieved operational excellence through an intimate understanding of corporate initiatives and federal guidelines.Increased branch profitability and built trusting team with operational excellence, genuine team communication, and family like mentality. Drove corporate initiatives with Daily Downloads and consistent ONE CHASE meetings while utilizing pipelines and Client Central objectives.Scorecard Ranking• Peer Group 1- Performance Level Top• 2018- Top 15 in January and moved to #4 currently• 2017- Top 20 in January and moved to #1 by year endAdditional Leadership & Award• Regional Leadership Team • Lead for Teller Hire Ahead Events for 3 Markets• Acted as Branch Manager for 4 additional branches in 2018• Branch Manager Mentor• Managed and organized Voice of the Customer Event• Divisional level recognition on Regional Highlights for ONE CHASE Team• Nominated as Branch Manager for National Sales Conference in 2017 and 2018Experienced national team ranking, minimal attrition, and regional recognition regarding personal drive and performance accomplishmentsDriven leader with over 10 years of proven operational and sales management experience. Consistently increased branch profitability by 8%-10% year over year for the past 5 years. Developed and worked with a team of up to 23 individuals to maintain the highest level of operational excellence according to corporate, federal and state regulations Show less

Worked with a retail team to create a fun and easy buying experience for customers, utilizing needs based on selling. Developing skills and new products to keep up with all market strategies of the company. Consistently ranked #1 or #2 in monthly sales for retail store, #1 nationwide in sales for Sony Experience Centre.

Helped to create a comfortable buying experience for all customers walking into store, connecting people to the ones that they love, helped each customer to understand the benefits of technology in their lives, consistently ranked in the top quartile for monthly sales.

Lead and coach exceptional customer service, cash management, forecast and manage financial performance of $750,000 in annual sales, organize and facilitate interview process of new hires and train new employment staff.