Membership Services Specialist
CurrentOversee the entire membership program, including sales, processing, customer care, online sales, and onsite staff. Create promotions and online monthly online newsletters, track sales statistics and success of marketing. Assist the Development Director with donor contacts, database management, posting and receipting donations. Monitor online donations from our websites, generate monthly reports and follow up with donor thank yous. Manage the "legacy" program - bricks, benched and trees. Promote, order and coordinate installation. Provide Zoo director with reports - monthly, annual, donor solicitations, and event spreadsheets. Work fundraising events with our foundation board members, assist with generating mailing lists, End or Year tax receipts, fundraising campaigns, special donor "behind the scenes" tours. Follow up with lapsed members, generate renewal notices, introduce new membership levels and opportunities to support the Zoo.