- Salesforce Admin, working with stakeholders to define system requirements and customize the platform, minimizing friction points and increasing efficiency. - Responsible for maintaining full sales tech stack including administration, integrations and on going training.- Focused on data management processes, understanding how data flows through the organization with a focus on maintaining parity between multiple systems.

- Designed brand new reporting, allowing sales executives to gauge the impact of our team selling model.- Assisted managers in territory planning and maintained account rep and solution rep assignments in Salesforce.- Maintained Salesforce dashboards and reports for sales manager, allowing them to measure key performance indicators (KPIs), pipeline, and bookings.- Frequently asked to review team members' work for accuracy and provided recommendations for improvements.- Go to resource for salesforce questions/training and ad hoc reporting needs.- Summitted tickets for Salesforce enhancements and tested functionality.- Was Salesforce subject matter expert (SME) for the sales team and advised Salesforce developers during CPQ and Lightning migrations.

- Automated personalized sales rep KPIs - based on historical call to demo ratios, average deal size, win rate and rep quota.- Standardized commission template used by sales reps to submit commission requests. Template included picklist values and locked formulas, decreasing time to populate and increasing accuracy. - Designed and oversaw rigorous 4-week training program for new sales employees, reducing time to first demo and closed won opportunity. Highly structured format with clearly defined check points and deliverables.

- Helped design Account Management role including training, documentation, and hiring strategy.- Handled invoicing and renewal discussions with clients.- Conducted sales demos on portal for prospective clients.- Onboarded new clients and conducted quarterly touch points with existing clients.- Helped grow the team from 2 to 6 employees, shifting team from a reactive to proactive engagement model.

- Designed the first national student housing data and analytics platform available in the industry, increasing Axiometrics' product offerings allowing us to reach a wider client demographic.- Involved in product development from inception through full product adoption - including initial industry research, full product design, defining data collection methods, creation of data entry form and quality assurance measures. - Managed a team of 5 dedicated student housing researchers.- AxioStudent quickly gained recognition in the industry - gaining almost every top 40 owner/manager as a client, including every Student Housing RIET. Other notable clients included CBRE, FannieMae and Bank of America.- Attended industry conferences, participated in media interviews and public speaking events to increase product exposure.