Operational Readiness Lead
I undertook assignments solely or as part of a team in supporting; Operational systems support teams, including but not limited to (RIM Ops) Monitoring, Engineering, Security, Backup and Restore, and Automation. I was responsible for maintaining the operational standards and quality of customer and internal based project request. I was also required to make contact with the build teams, Project staff, and Operational Teams to streamline any disconnect in the process and open up communication across multiple teams. I also validated the project information had been articulated and captured as well as quality control for tollgate milestone within the projects. I worked with communicating to all affected teams any changes to the current solutions or new solutions while maintaining security policy and operational standards and requirements for all Fiserv Datacenters.