Kelli Wallace Email & Phone Number

Kansas City, Missouri Area

Creator of blog focusing on cooking, recipes, health and wellness, and lifestyle.Write all content, design logos, create and edit images for all posts.Collaborate with brands that align with our mission.Recipe developer.Content creator.

Sulphur Springs, Texas

• Provide on-site and remote implementation expertise and support to customer base. Implement and configure Access’s suite of products at customer sites. Provide form and workflow analysis, and business solution.
• Analyze customer requirements, build form and process solutions, and install those solutions at customer sites, both on-site and remotely.
• Work with customers and project managers to outline and complete complex projects, software and database migrations, and server migrations.
• Conduct on-site and remote customer and internal employee training on Access products.
• Consult with project manager and project team to establish appropriate implementation strategies.
• Skilled at researching and resolving complex software and server issues as well as SQL database research and troubleshooting.

• Installed, implemented and configured Access’s suite of products remotely and at customer sites. Gave on-site and remote implementation expertise and support to customer base. Provided expertise on software, servers.
• Team Lead from 2014 to 2018.
• Worked on customer projects from install and build to testing and completion overseeing the technical side.
• Analyzed customer requirements, determined software specifications and product solutions, and installed those solutions at customer sites, both on-site and remotely.
• Conducted on-site and remote customer and internal employee training on Access products and processes.
• Consulted with project manager and project team to establish appropriate implementation strategies.

Sulphur Springs, Texas

Provided primary end-user support for all Access products. Escalated issues to and interacted with second tier Support and/or Development in providing issue resolution for customers. Performed Quality Assurance testing of Development fix releases prior to customer installation.

Personal jeweler to hundreds of local customers, as well as a team leader and trainer helping people gain confidence in growing their business.

Personal jeweler to hundreds of local customers, as well as a team leader and trainer helping people gain confidence in growing their business.

-Provided clients with daily support and assistance-Worked on assignments of moderate to complex scope and resolved a wide range of issues-Interacted with multiple functional areas and led and/or coordinate projects among those areas on behalf of clients and/or Client Services-Identified client needs, developed client solutions, tracked and monitored.

-Coordinated and managed 150 trade shows per year, including the European and Middle Eastern market.-Identified and researched trade shows and their marketing opportunities to determine their value for the company, and tracked trade show logistics in events database.-Communicated with various contacts to register the company, attendees, and order items for.

-Regularly followed up with contacts that are obtained via trade shows, conferences, web requests, and incoming calls by cultivating relationships to discover new accounts.-Answered prospect inquiries about the product’s functionality and capabilities by utilizing product knowledge verbally and in writing.-Interacted with domestic leads and solely handle.

Ma, Art History

Bachelor Of Arts - Ba, Art History

Activities and Societies: Zeta Tau Alpha, Phi Beta Theta