Kelli Willoughby Email & Phone Number

North Carolina, United States

Manage the statewide strategic vision and operations of USO in North Carolina to include primary operational direction, programmatic growth, and fundraising strategy. Responsible for ensuring USO’s visibility and relevance in North Carolina through impactful programs and operations and successful relationships with key community stakeholders including corporate and individual donors, military leadership, state government, other nonprofits and community resources.

Managed the statewide program development, implementation, and management strategies for the USO of North Carolina. Accountable for all human resource related situations for over forty employees.• Created and implemented ten new programs in the focus areas of military resiliency, transition assistance, education, and military family support. Continuously maintained or updated existing programs based on needs assessments, focus groups, and evaluation outcomes and metrics.• Led efforts to garner internal and external attention for the USO of North Carolina and its programs by fostering by-in from stakeholders, supporting development in fundraising, building strong relationships with key military leaders, and strategically aligning with vetted community partners.• Directly managed a department of nine employees including staff that telecommuted and geographically dispersed across the state. Indirectly supported over forty staff members by managing all human resources related situations for the USO of North Carolina.• Strategically aligned corporate, foundation, and state government donors with USO of NC programs which resulted in over $3 million dollars in revenue for the organization.

Raleigh-Durham, North Carolina Area

Goldsboro, North Carolina Area

Managed the administrative and development aspects of Habitat for Humanity’s ReStore in Goldsboro, North Carolina. Responsible for creating community development partnerships and outreach efforts to further the mission of Habitat for Humanity and continue to raise revenue for the ReStore. • Successfully secured over $100,000 worth of donations by partnering with area businesses and community organizations to gain product and financial donations for the ReStore. Surpassed previous year’s sales and partnership benchmarks in a six month time period.• Directly supervised the Operations Manager in personnel matters, budgeting, sales goals and in-store marketing. Indirectly supervised four part-time staff members and numerous volunteers.• Actively worked with Board of Directors and ReStore Committee to build fundraising relationships in the community and strategize operational approaches.• Responsible for all grant writing and management for the ReStore• Set sales, donation and partnership goals for the ReStore. Trained sales associates and volunteers on customer service and donor relations.• Acted as human resource manager for all personnel matters within Habitat’s ReStore

Milton, Florida

Responsible for Bay Area Food Bank’s Child Nutrition Programs within seven counties of the Florida Panhandle. Programs, which include Weekend Backpacks, Afterschool Snack (CACFP) and Summer Food (SFSP), are geared towards at-risk, low income families. • Raised over $200,000 for the Weekend Backpack Program and for the expansion of Afterschool Snack and Summer Food through grants and community connections. • Managed over one hundred volunteers and seven staff members for the three primary Child Nutrition Programs.• Responsible for the successful extension of the Child Nutrition Program’s coverage area into 4 previously unserved counties with high levels of need.• Oversaw two United States Department of Agriculture Programs which require reports and claims for reimbursement to the State of Florida.• Tripled participation in both the Afterschool Snack and Weekend Backpack Programs within six months and doubled Summer Food.

Orlando, Florida

Accountable for MADD’s five research-based prevention programs covering age groups from early elementary through college in the Central Florida communities. • Developed and implemented five prevention programs within the community. Continue to manage these programs on all levels.• Successfully fostered partnerships with more than one hundred community outreach groups including coalitions, law enforcement and school systems. • Led efforts to acquire more than $50,000 worth of funding to benefit programs through grants, corporate outreach letters, networking, convincing presentations and community involvement. • Responsible for budget and reporting for a large United Way grant issued to MADD Central Florida. • Managed over two hundred volunteers within six counties including a speaker’s bureau, youth volunteers and parents.

Graduate Certificate, Fundraising

Master Of Nonprofit Management- Mnm

Bachelor Of Science (B.S.), Health Services Administration - Human Resources Track