Kellianne Smith

Kellianne Smith Email and Phone Number

Coach and Mentor/Executive Leadership/Cultural Influencer, Builder of Teams, Developer, Change Agent @ Argus Bermuda
Kellianne Smith's Location
Hamilton, Bermuda, Bermuda
About Kellianne Smith

Qualified Human Resources professional with over 22 years’ experience in Banking, Hospitality and Insurance sector. Leading and managing the HR function with a strong track record for developing winning strategies and delivering a great employee experience in complex and multi-cultural environments. Hands on experience of building strong leaders and teams to reach their fullest potential and supporting a culture where everyone can thrive and grow. An experienced leader, who has worked on various integration projects, change management, diversity, equity and inclusion, employee engagement programs, and systems implementations with strong business acumen that reflects achievements across different regions. A strong advocate for lifelong learning, attracting and retaining top talent and equally effective in driving and shaping the business strategy to be aligned with the People strategy. A clear advocate of maintaining good governance and policy setting and one who also builds strong alliances and relationships in the wider business and non-business community.

Kellianne Smith's Current Company Details
Argus Bermuda

Argus Bermuda

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Coach and Mentor/Executive Leadership/Cultural Influencer, Builder of Teams, Developer, Change Agent
Kellianne Smith Work Experience Details
  • Argus Bermuda
    Svp, People, Americas Region
    Argus Bermuda Apr 2020 - Present
    Reporting to the CEO, Americas Region, full HR/People responsibility of the Americas Region which includes the Argus Group and its subsidiary companies, SIMS, IHSL, OTH, Bermuda and Canada. Senior Leadership responsibility for leading and managing the entire employee-life cycle, and the development of new people-related systems, processes, and metrics that support the achievement of the organization’s business goals and strategic objectives in line with the new management philosophy.Key achievements: - Successfully achieved top Employee Engagement scores of 80% +and participation rates of 93% Globally and placement in the top 5 of Bermuda Top Employers of Bermuda (4 years in a row) - Managed People integration of the Medical Practices into the Argus culture - Lead and performance managed a team of up to 11 staff globally. - Maintained low attrition scores of less than 10% consistently and acceptance rate of 90% for job offers.- Strategic Leadership: Established a strong culture of collaboration, innovation and integration during the covid pandemic with no loss of productivity and helped support a hybrid work model with excellent client centric service and enhanced employee experience. - Active member of the Belong Blac (Diversity, Equity and Inclusion Committee) with the implementation of a Reverse Mentoring program. - Actively involved and Chaired the Health & Safety, Wellness, Reward and Recognition Committees along with supporting the Voice of the Employee initiatives - Delivered strong Performance Management Programs and implemented a HRIMS and Payroll systems implementations.- Delivered a new Learning Management Systems for Global use thus improving operational efficiency and reducing operational costs. - Delivered a complex salary review for Americas Region within time and within budget.
  • Argus Bermuda
    Global Director Of Hr
    Argus Bermuda Nov 2013 - Apr 2020
    Reporting to the Group CEO, Human Resources responsibility in Bermuda and insurance operations in Gibraltar and Malta.Key achievements: - Aligned HR policies, and programmes with business strategy, meeting legislative requirements and maintaining market competitiveness for respective jurisdictions.- Developed and managed employee engagement and communication strategies (e.g., EOS, employee focus groups, etc.) for Bermuda and Europe- Championed and developed corporate culture and organisational development initiatives to support achievement of short-term business goals and long-term strategic planning.- Provided administrative support to the People, Governance and Compensation Board and presented at a high level to both colleagues and Board level on People programs and initiatives.- Established & supported the European human capital & cultural strategy based on acquisitions in Malta, including producing comprehensive audits, robust due diligence and post-acquisition integration plans.
  • Hamilton Princess & Beach Club, A Fairmont Managed Hotel
    Director Of Human Resources
    Hamilton Princess & Beach Club, A Fairmont Managed Hotel Jan 2000 - Nov 2013
    Reporting to the Hotel General Manager, responsible for developing and coordinating HR programs within the Hotel in accordance with established company policies and procedures for 400+ colleagues.Key achievements: - Involved in the strategic planning process and implementation of the 5-year program.- Key and vocal member of the Hotel’s Executive Board and member of the Union negotiation team- Achieved and recognized for Fairmont Hamilton Princess being awarded 10th place among the 60+ hotels for high levels of Employee Engagement. 4.15 out of 5 in 2011 and 4.18 in 2012.- Attained the Bottom-Line Magazine placement 4 years in row as a Top Ten Employer of Bermuda- Scored 80% Audit scores in 2012 for good governance and implementation of accurate data and exceptional guest service training.- Sought out public and motivational speaker and writer on Guest Services, recruitment trends, and HR policies and procedures.- Obtained qualification of a Certified Gallup Perceivers Specialist- conducted specialized structured phone interviews.- Fairmont Corporate Colleague Award-2010- Green Rock Award- Best Employer in Environmental Programs 2011- Successfully hosted and Chaired the Hospitality Job Fair in conjunction with the BHA and Minister of Labor and Workforce Development - Sponsored the introduction and successful adoption of the Swap Jobs for the Day (2010) and the Mission Statement Contest (2012) which received public recognition and high praise in the Bermuda community.
  • Hamilton Princess & Beach Club, A Fairmont Managed Hotel
    Recruitment Manager
    Hamilton Princess & Beach Club, A Fairmont Managed Hotel Sep 1999 - Jan 2000
    Reporting to the Hotel General Manager, responsible for developing and coordinating HR programs within the Hotel in accordance with established company policies and procedures for 400+ colleagues.Key achievements: - Processed Immigration applications for over 100+ work permit holders.- Appointed to work with the National Training Board to execute the Waiter/Server Program in conjunction with the Bermuda College- Supported a joint co-operation between Fairmont Hotels and National Training Board to complete training for Bermudians to attend training at the Canadian Culinary Institute at Prince Edward Island.- Assisted Director of HR with employee relations, career development and actively recruited top talent in a fast paced and diverse organization.- Organized the Summer student programs and International work student visa with US Consulate for Bermudians to live and work with Fairmont Hotels and Resorts
  • Bermuda Home (Bank Of Bermuda)
    Avp, Consumer Loans And Mortgages
    Bermuda Home (Bank Of Bermuda) Jan 1997 - Jan 1999
    Starting career as a Management trainee, worked in various departments such as Treasury, Credit cards, Human resources and Customer service. Was promoted in 1995 as Supervisor, Personal and Consumer Loans.Key achievements: - Supervised six administrative staff and assumed managerial functions during managers absence.- Assumed a portfolio of over 9million dollars in loans.- Maintained a delinquency rate of less than 5% on consumer loan portfolio.- Prepared and presented workshops to promote and increase awareness of Consumer lending products. - Recognized as a future leader with HSBC (formerly Bank Bermuda)

Kellianne Smith Education Details

Frequently Asked Questions about Kellianne Smith

What company does Kellianne Smith work for?

Kellianne Smith works for Argus Bermuda

What is Kellianne Smith's role at the current company?

Kellianne Smith's current role is Coach and Mentor/Executive Leadership/Cultural Influencer, Builder of Teams, Developer, Change Agent.

What schools did Kellianne Smith attend?

Kellianne Smith attended University Of North Carolina At Greensboro, The Berkeley Institute.

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