Kelli Bowes-Coggins Email & Phone Number

Experienced Service Specialist with a demonstrated history of working in the medical industry. Strong healthcare services professional skilled in Cerner, Healthcare, Patient Education, Medicare, private payers and HIPPA.

Listed skills include Hipaa, Healthcare, Bls, Customer Service, and 9 others.

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  Pre-Certification Coordinator

  Discover Vision Centers

  Nov 2022 - Present - Kansas City, Missouri, United States

  • Obtained authorizations for office procedures, ASC setting procedures, and buy-and-bill medications for Retinal and Macular Diseases• Answered telephones in a professional and friendly manner and directed calls to appropriate staff, ensuring high-quality service for internal and external customers• Enrolled patients in assistance programs to aid with medication costs, providing financial relief• Informed patients of their financial obligations for procedures and office visits, ensuring transparency and understanding• Stayed current with health insurance requirements, including HMO, PPO, Medicare, Medicaid, and other federal and state agency programs• Performed other general administrative duties as needed, demonstrating flexibility and adaptability.